Customer Engineering Senior Manager at RTX
Pratt & Whitney
Take on a pivotal position as a Senior Manager in Customer Engineering at RTX in Longueuil, Québec. Your leadership will invigorate helicopter programs, ensuring effective customer support and resolution logistics. In this full-time role, you will spearhead customer engineering activities while collaborating with field representatives and operators. Your ability to manage projects and communicate effectively will be vital in driving customer satisfaction and operational excellence. Engaging with various stakeholders, you'll provide oversight on reliability and support initiatives. Key Responsibilities:
- Lead customer engineering for helicopter programs
- Interface with field service during critical events
- Ensure resolutions through technical publications
- Support special inspection programs effectively
- Represent customer interests in internal meetings
- Bachelor's degree with 10 years or Master's with 7 years experience
- Strong communication and project management skills
- Proficient in Microsoft Office suite
- Ability to maintain strong customer relationships
- Flexibility for occasional travel
Vacancy posted 3 hours ago
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