Compliance Analyst - Electronic Communications

Description

Job Summary

The Compliance Analyst will review electronic communications flagged by surveillance tools to identify potential breaches of CIRO rules, internal policies, and conduct standards. You will perform initial investigations, document findings, and escalate complex or high‑risk matters to compliance staff. This role requires strong regulatory knowledge, analytical rigor, and excellent written communication.

Project:

This role supports the tail end of a major initiative to stand up a new electronic communications surveillance program. The team is:

Reducing false positives and refining detection logic.

Establishing workflows, escalation paths, and documentation standards.

Building a sustainable long‑term operating model for communication oversight.

Key Responsibilities

Review electronic communications (email, Teams, LinkedIn, WhatsApp) sent by CIRO‑registered salespeople.

Analyze alerts generated by email alert tool to identify potential compliance issues.

Conduct initial investigations to determine whether flagged content represents:

Unapproved communication channels

Unkept promises

Unreported complaints

Improper business conduct

Acceptance of client instructions through prohibited channels

Document findings clearly and professionally via email.

Escalate complex or high‑risk matters to senior compliance staff.

Perform regulatory research to apply CIRO rules accurately.

Manage a monthly caseload of 600–800 alerts, ensuring timely completion.

Contribute to the refinement of workflows, tagging logic, and false‑positive reduction.

Support the broader compliance team with insights, trends, and risk themes.

Skills

Compliance, AML, Email communications, Communication

Top Skills Details

Compliance,AML,Email communications,Communication

Additional Skills & Qualifications

Nice‑to‑Have Qualifications

Experience at a regulatory body (CIRO, OSC, MFDA, IIROC).

Experience with Global Relay, Proofpoint, or Behavox.

Familiarity with conduct risk, complaints handling, or sales supervision.

Experience Level

Intermediate Level

This is a Contract position based out of Toronto, ON.

The pay range for this position is $40.00 - $45.00/hr.

This is a hybrid position in Toronto,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.

Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.