Operational Communications Analyst

Job Responsibility:

What you'll do

Reporting to the Manager, Store Support Integration & Communications, the Operational Communications Analyst is responsible for developing and track metrics as well as utilizing analytics to assist in decision-making. This role also provides operational communication services to Canadian Tire and Party City Stores and support the Business Optimization & Store Communications team.

• Deliver data-based insights regarding operational communications to Canadian Tire and Party City Stores through CT Hub, and generate actionable conclusions.

• Influence technical solutions to enable efficient data retrieval.

• Oversee inputs for Store Capacity planning for a multi-layered tracking and visualization.

• Oversee and track weekly invoices for Business Optimization and Store Communications for monthly and quarterly operations expenses reporting.

• Collaborate with Business Optimization & Store Communications to develop measurable KPI's for key business initiatives.

• Refine weekly scorecard of communications platform engagement to inform stakeholders on communication effectiveness, such as Video stats and Joomag analytics.

• Provide timely forecasts and reporting as well as ad hoc reporting as required.

What you bring

• Undergraduate degree or post-secondary education and 2-5 years in a data analytics role or relevant experience.

• Advanced skills in Google Analytics and other analytics platforms.

• Superior analytical skills, with the ability to interpret data from multiple sources

• Proven capability to provide actionable recommendations.

• Proficiency with Microsoft Office: Excel, Power BI, Word, PowerPoint, and Teams. Experience with Power Automate is beneficial.

• Excellent communication skills, both oral and written.

• Detailed oriented and self-motivated

• Able to multitask, prioritize, and manage time efficiently

• Strong problem-solving skills and ability to work independently and as part of a team

#LI-UH1

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.