Senior Strategic Partnership Account Manager, 12 months

Job Description

Joining AbbVie means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada.

When choosing your career path, choose to be remarkable.

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, vision care, virology, women’s health, and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio.

We have an opportunity for a Senior Strategic Account Manager to join our Pharmacy Innovation & Trade Strategy team, reporting to the Pharmacy Partnership & Strategy Manager. In this exciting role, you will be responsible for identifying, developing and executing on partnership opportunities with key retail chains and banners and select specialty pharmacies aligned with brand strategies.

This position will play a critical role in the creation and execution of brand strategies of the key products for AbbVie Canada’s portfolio.

Key responsibilities

• Identify, develop and execute on partnerships with specialty pharmacies and pharmacy chains & banners by:
  • Leveraging the evolving scope of pharmacy practice to capitalize on opportunities to improve patient access to care and improve health outcomes
  • Ensuring that programs or new initiatives are aligned with strategic priorities identified by the brand team.
  • Leading customer meetings with proper governance and involving cross‑functional colleagues, when required.
  • Analyzing and presenting market dynamic information, sales data, marketing information and market access updates to enhance account development.
  • Ensuring customers are well informed about AbbVie products including product changes, back orders and launches.
  • Conducting quarterly business review with customers.
  • Strategically invest in retail pharmacy conferences and coordinate across the portfolio and identify in-field team attendance at booths.
  • Ensuring optimal communication with proper internal stakeholders.
• Participate in brand teams ad hoc and in-field teams by:
  • Identifying opportunities to enhance pharmacist knowledge on therapeutic areas related to AbbVie products. Developing, improving, and maintaining the education distribution model.
  • Working with commercial to develop appropriate collateral material for retail pharmacies with a digital focus.
  • Playing an active role in in-field team initiatives and working collaboratively with colleagues to ensure strong execution against strategic priorities (Commercial, AbbVie Care and Market Access).
• Ensure best practice sharing across team members and bring agility at resolving business issues by being strategic, resourceful and accountable.

Qualifications

Education / Experience required:

• Bachelor’s degree in Commerce, Science or Health Care. Related or equivalent field may also be considered.
• Previous business experience with proven knowledge, in similar roles requiring comprehensive understanding of the biotech/pharmaceutical industry (minimum of five to eight years).
  • Extensive pharmaceutical experience (ideally a minimum of five years).
  • Proven track record in project management.
  • Poses a positive and persistent attitude, with strong negotiation skills.
  • Strong understanding of typical functions and procedures with a demonstrated track record in building strong relationships and partnerships with external customers or other relevant external stakeholders.
  • Strong commitment to compliance, quality, integrity.
  • Ability to think strategically (work plans, activities, timetables, targeting and operating with execution excellence).

Essential skills and abilities:

• Proficient with Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, etc.).
• Must be at ease with technology (the use of various tools/systems to perform day-to-day tasks).

Key leadership competencies:

• Drive the development, prioritization, and strategic partnerships for key accounts.
• Capability to work in a high-performing matrix organization.
• Sharp cross-functional leadership skills with an ability to be a team player and leading across functions without direct reporting authority.
• Solid decision-making, analytical and data interpretation skills.
• Effective presentation, written and oral communication skills.
• Strong interpersonal skills with ability to communicate effectively with people individually and groups.
• Demonstrated account management skills.

Language requirement:

1. English speaking employees outside the province of Quebec.
2. English speaking clients outside the province of Quebec.
3. Anglophone region outside the province of Quebec.

Additional Information

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

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