Global Sales Director of SMB, New Business

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Sales Director of SMB, New Business based in Canada. This senior leadership role owns the global strategy for acquiring new SMB customers and accelerating sustainable revenue growth. You will lead a multi-region organization spanning new business sales and BDR/SDR pipeline-generation functions. Through a team of experienced managers, you will drive strategy, execution, forecasting, performance, and organizational development across regions. The role combines sales leadership, go-to-market strategy, pipeline generation, and cross-functional influence at a global scale. You will partner closely with senior sales, marketing, and revenue operations leaders to align new-business priorities with broader corporate goals. The ideal environment is high-performance, collaborative, technology-focused, and designed for leaders who thrive on change and continuous improvement. This is an opportunity to shape a newly expanded function, strengthen global sales motions, and make a direct impact on long-term customer and revenue growth. Accountabilities: - Own the end-to-end global new-logo acquisition strategy across regional sales organizations and BDR/SDR pipeline-generation functions, establishing a unified approach to building and converting new business. - Lead, develop, and hold accountable multiple manager-level leaders and, through them, teams of BDRs, SDRs, and new-logo Account Executives across multiple regions. - Build, refine, and scale outbound and top-of-funnel sales playbooks spanning pipeline generation through regional deal execution, continuously improving processes based on performance and market insights.

- Establish global quota, territory, coverage, forecasting, and pipeline-health strategies across new-business teams, ensuring consistent execution and visibility into revenue performance. - Partner with senior sales, marketing, and revenue operations leadership to align new-business strategy with corporate revenue objectives and influence cross-functional priorities and roadmaps. - Analyze market dynamics, competitive products, customer needs, regulations, industry trends, and pricing to identify growth opportunities and strengthen go-to-market strategies. - Establish team- and organization-level performance metrics, identify gaps, and work with managers to improve execution, productivity, and results. - Recruit and develop high-performing managers and future leaders, maintaining an active leadership talent pipeline and investing consistently in succession planning. - Coach managers on team leadership, technical sales, value-based selling, performance management, and effective development of their teams. - Foster a high-performing, inclusive, and positive culture across a multi-region, multi-function organization while maintaining strong collaboration and alignment. - Represent the global new-business function to senior leadership through clear reporting, executive presentations, strategic recommendations, and revenue updates. - Travel as needed to support global teams, customers, partners, and strategic business priorities. Requirements - 8+ years of B2B software sales experience, including at least 4 years in people management, with strong preference for candidates who have successfully managed managers and led multiple sales or pipeline-generation teams. - Proven track record of exceeding new-business quotas at both team and organizational levels, with demonstrated success coaching managers and sales teams to achieve ambitious targets. - Significant experience building and scaling outbound and top-of-funnel motions, including BDR/SDR organizations, alongside direct new-logo sales execution.