Senior Administrative Specialist

As a Senior Administration Specialist, you will strive to create an amazing customer experience by understanding the customer’s needs, inspiring them to see what’s possible with the latest technology, identifying and creating complete solutions according to their needs and lifestyle, and retrieving all the necessary products and services for them. You also will ensure day to day administrative needs are maintained and completed, and support store leadership to execute and validate administration processes.

Responsibilities

• Ensure that employees are consistently learning and developing their skills through the implementation of BBY training and product knowledge programs, checking in on progress, and demonstrating best practices to your team members.
• Actively teach and demonstrate ways to maximize longer‑term relationships with our customers and candidates through the execution of BBY programs, ensuring “amazing” service when processing transactions.
• Ensure that your team positively contributes to the store’s KPIs, including store revenue, shrink, merchandising standards and tasking, inventory health, SOP compliance, and health and safety.

Qualifications

• 1 to 2 years of experience in retail providing daily work direction and training to employees on your shift.
• Consistently provide great customer experiences and teach best practices to team members.
• Continuously develop your own business acumen and share what you have learned with other employees.
• Consistently and meticulously maintain administration procedures.

Compensation

Base pay range

Hourly pay rate: $19.36 - $22.33

Pay may vary by province. Pay listed is for the location advertised.

175 Green Lane East, East Gwillimbury, ON L9N 0C9