Office Administrator

Employer Name and Contact Information/Nom de l’employeur et coordonnées :

Alpine Building Maintenance

200 Evans Ave, #1, Etobicoke, ON

View phone number on domuscleaning.zohorecruit.com

Position Summary/ Résumé du poste:

Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Our commitment to excellence and passion to serve sets us apart. With a history spanning over 40 years, Alpine has been at the forefront of various innovative industry approaches and concepts. Alpine’s brand of “Reflecting Excellence” distinguishes it from others. We aspire to always be the best, by delivering on our promises, exceeding our clients and employee’s expectations.

Job Description :

Job Overview:

T he Contract Administrator is responsible for overseeing contracts and bids of janitorial services. The role involves managing communication between the company and the client and hitting key deadlines.

Duties and Responsibilities:

• Answer incoming phone calls, emails, and client inquiries in a professional manner.  
  
• Maintain organized filing systems for work orders, employee records, reports, and office documentation.  
  
• Schedule meetings and support management calendars.  
  
• Perform data entry and general administrative duties.  
  
• Receive, review, and process incoming work orders from COT sites.  
  
• Dispatch requests to supervisors or field staff and monitor completion timelines.  
  
• Follow up on outstanding work orders and confirm service completion.  
  
• Communicate with clients regarding service requests, updates, complaints, and resolutions.  
  
• Upload, prepare, and track service quotes.  
  
• Assist with recruiting coordination, interview scheduling, and onboarding paperwork.  
  
• Order cleaning chemicals, consumables, uniforms, equipment, and office supplies.  
  
• Coordinate deliveries to job sites and ensure timely replenishment.  
  
• Track purchase orders and supplier invoices.  
  
• Prepare daily, weekly, and monthly operational reports.  
  
• Monitor key performance indicators such as response times, missed cleans, supply usage, and client satisfaction.  
  

· Support audits and internal quality inspections.  

· Liaise with finance to resolve invoice discrepancies, missing documentation, or rejected invoices.

· Support communication between internal teams and COT admins for smooth operations.

· Other duties and responsibilities as required

Required Skills/Abilities:

• Proven experience in managing cleaning services in a commercial or institutional setting.
  

· Previous administrative or office experience required.  

· Experience in janitorial, facilities, or service industry preferred.  

· Strong Microsoft Office skills (Word, Excel, Outlook).  

• Excellent verbal and written communication skills.  
  
• Strong multitasking and organizational abilities.  
  

· Ability to work under pressure and meet deadlines.  

• Professional customer service attitude.  
  

· Strong attention to detail and problem-solving skills.  

How to Apply

Send Your Resume To:

Phil Adams

Email:

Show email

Phone Number :

View phone number on domuscleaning.zohorecruit.com