Regional Sales and Agency Manager

Regional Sales and Agency Manager

City: Toronto
Department: Shops

Recruiter: Marcus Gipson

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

As a Regional Sales and Agency Manager at Flix you will oversee sales locations across Canada, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels.

About the Role

• Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience
• Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
• Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
• Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
• Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
• Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development
• Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships

About You

• Excellent written and verbal communication skills with the ability to engage at various levels of management
• Highly organized, detail-oriented, and able to multitask in a fast-paced environment
• Strong problem-solving and decision-making skills, ensuring efficiency and compliance
• Experience with bus terminal operations is preferred but not required
• Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
• A proactive approach to improving regional operations, driving KPIs, and mitigating risks
• Bilingual proficiency in English and French is preferred

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply.

Salary range: $80,000 - 90,000 CAD

What We Offer

• Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family.
• Work from Anywhere: Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

Why Join Flix?

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.

If you’re ready to grow and lead your journey, Flix is the place for you!