Manager, Sales Commissions

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

The Revenue Operations team is critical to driving the success of our go-to-market functions. As the Manager, Sales Commissions, you will own the end-to-end commissions process and strategy, ensuring accuracy, transparency, and alignment with GTM and company-wide objectives. You will be responsible for delivering timely and compliant payouts, driving process improvements, and producing strategic insights that inform incentive design and sales performance. Partnering closely with senior leadership across GTM, RevOps, P&C, and Finance, you will ensure commissions programs support both growth and accountability. You will also lead, coach, and scale a team of analysts to elevate the rigor, automation, and impact of our commissions engine.

This is a strategic, hands‑on role for an experienced operator who brings analytical depth, operational leadership, and a strong drive for continuous improvement in a dynamic environment.

What you’ll be doing

As the Manager, Commissions, you will lead the execution and evolution of our sales compensation engine. You’ll work cross‑functionally to drive operational excellence, ensure alignment with company OKRs, and provide strategic guidance on compensation programs that drive performance and retention.

Monthly Payouts and Reporting

You will be responsible for calculating payouts accurately and submitting them to Payroll on time, ensuring all processes and controls are respected. By managing this critical function, you will ensure transparency, timeliness, and alignment with GTM priorities. Additionally, you will run Monthly Insights Meetings for RevOps and Managing Directors (MDs), presenting actionable data to inform strategic decisions.

Business Reviews and Incentive Programs

As part of the Revenue Operations team, you will actively contribute to the RevOps Monthly Business Review (MBR) deck and discussions. Your role will also include ownership of sales incentive programs, such as Elite performance initiatives, PIPs, spiffs, and the President’s Club, ensuring alignment with organizational goals and effective execution.

Analysis and Process Optimization

Through detailed analyses, you will identify opportunities to optimize efficiency and growth across the GTM functions. Your insights will drive continuous improvements in the administration of commissions and incentive programs while ensuring compliance with policies and controls. You will also focus on internal commissions process optimization, leveraging and implementing tools to automate processes, ensuring faster and more accurate calculations.

Team Leadership and Training

You will lead and develop a team of analysts, providing training and guidance to ensure the accurate execution of commissions processes and high‑quality analysis. By fostering collaboration and skill development, you will build a high‑performing team that supports the company’s growth and success.

• Designing sales incentive plans across our global channels.
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.

What you need to bring

• 5+ years of experience in Revenue Operations, Finance, or Compensation in a fast‑paced GTM environment.
• 2+ years of people management experience
• Demonstrated experience owning compensation cycles and incentive program governance at scale.
• Proven track record of influencing cross‑functional stakeholders through data, analysis, and strategic insight.
• Strong background in planning, reporting, and KPI tracking with a deep understanding of GTM performance levers.
• Proficient in Excel, reporting tools, and data visualization platforms; experience with SPIFF & Looker is a plus.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position

How you will succeed

• Strategic & Analytical Mindset: You don’t just execute—you ask why, measure impact, and influence future design.
• Clear Communicator & Trusted Partner: You build relationships across departments and communicate complex insights in clear, actionable terms.
• Process‑Oriented Operator: You understand what it takes to run commissions accurately, efficiently, and at scale—every time.
• Leadership & Coaching: You develop talent, build structure, and drive a high‑performance culture.
• Change Agent: You embrace ambiguity, think proactively, and continuously look for ways to improve and innovate.
• Adaptability and Curiosity: A naturally curious, flexible approach to navigating complex and dynamic challenges, always seeking to learn and innovate in response to evolving business needs.
• Consistently meeting payroll deadlines
• Minimal commissions disputes and adjustments
• Finding ways to automate & cut down on reconciliation time

You’ll enjoy

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career‑defining opportunities

Benefits

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

At Lightspeed we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $90,000 TO $110,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top‑up, and paid time off.

Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.