senior business analyst.

We are seeking a highly accomplished Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier business analysis and process architecture capacity, specializing in assessing complex business problems, defining business rules, and driving systems development through rules engines and business process automation platforms.

As a principal business analyst, you will bridge the gap between business stakeholders, subject matter experts, technical architects, and development squads. Operating fully onsite in Toronto within an Agile delivery framework, you will lead requirements gathering sessions, construct conceptual and logical data models, formulate use case surveys, and define business rule automation strategies. This position demands an analytical authority with experience in healthcare or clinical contexts who can translate complex operational needs into clear technical specifications, ensure regulatory alignment, and support system transformation initiatives.

Location: Toronto, ON

Assignment Type: Onsite

Contract Duration: 6-month contract (with potential for extension)

Advantages
Advanced Process Automation: Direct experience designing business models, use cases, and logic using rules engines and process automation platforms.

Agile & Architecture Governance: Lead end-to-end business analysis within Agile methodologies, aligning initiatives with enterprise architecture gating processes.

Specialized Clinical Context: Drive high-visibility business transformation within healthcare, clinical software, claims adjudication, or pharmaceutical domains.

Comprehensive BA Delivery: Own full-lifecycle requirements, from initial JAD sessions and process modeling to test case creation and UAT strategies.

Responsibilities
Lead and conduct comprehensive business analysis to assess business challenges, identify opportunities, and document detailed business and functional requirements.

Develop business models, use case models, conceptual and logical data models, process flows, and data flow diagrams for complex technology solutions.

Define and document explicit business rules, business rule automation workflows, and non-functional requirements.

Facilitate requirements gathering sessions, interviews, JAD workshops, and walkthroughs with cross-functional stakeholders and subject matter experts.

Apply business process transformation and re-engineering concepts to promote operational improvements and cost-effective service delivery.

Support systems development using rules engines and business process automation platforms.

Align business analysis deliverables with standard enterprise methodologies, gating frameworks, and architecture principles.

Formulate test cases, test scenarios, and user acceptance testing (UAT) strategies, ensuring requirements traceability.

Evaluate privacy, security, and accessibility considerations (including AODA standards) throughout solution design.

Develop project approval documents, business cases, feasibility studies, and training/communication materials to support system implementations.

Monitor project progress, resolve business logic bottlenecks, and report status regularly to management decision-makers.

Qualifications
Core Requirements & Technical BA Expertise
Rules Engine & Automation Experience: Demonstrated experience in business analysis supporting systems development using a rules engine or business process automation platform.

Core Modeling Artifacts: Proven experience developing business models, use case models, conceptual and logical data models, process/data flow models, use case surveys, test cases, and business rules definitions.

Agile Delivery Methodology: Demonstrated experience leading business analysis activities within Agile software development frameworks.

Enterprise Business Analysis: Demonstrated track record leading business analysis to assess business problems/opportunities and documenting detailed requirements across the project lifecycle.

Domain Experience (Healthcare/Clinical): Demonstrated experience performing business analysis within a healthcare, clinical, claims adjudication, or pharmaceutical context.

Preferred Assets
Privacy & Compliance: Experience with privacy and security requirements for software development within clinical or healthcare contexts, as well as AODA standards.

Tools & Techniques: Familiarity with CASE tools, information retrieval packages, and business event modeling tools.

Soft Skills & Leadership Attributes
Communication & Engagement: Superior verbal and written communication skills, with strong consulting and negotiation capabilities to engage diverse stakeholders.

Leadership & Collaboration: Proven leadership skills to guide sub-groups and committees, with a demonstrated track record of meeting strict delivery deadlines.

Analytical Problem Solving: Exceptional analytical, critical thinking, and problem-solving skills to translate complex data into actionable system specifications.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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