Senior Business Analyst, Program & Innovation

Job Responsibility:

Job Summary

WHAT IS THE OPPORTUNITY?

Reporting into the Director, Project Management, Program & Innovation, the Senior Business Analyst will work with various Financial Crimes teams and Business groups facilitating requirement gathering sessions for projects and programs related to regulatory changes and strategic improvement and enhancement of the AML program. The Analyst will lead meetings with stakeholders to discuss the progress of projects, following up on action items to ensure project objectives are achieved. The Analyst will also coordinate and assist with testing and training.

WHAT WILL YOU DO?

• Produce detailed project artefacts including Project plans, Use Cases/Stories, and User Acceptance Test plan and cases, working with Project Managers to recommend business solutions that satisfy sponsor/stakeholder needs
• Undertake a leadership role as part of the requirements analysis and gathering process, including facilitation of meetings, providing status updates, monitoring work stream deliverables and timelines, reporting, and escalating to project leadership team when appropriate
• Investigate and mediate business and project issues, risks, and obtain consensus from applicable project stakeholders
• Coordinate and manage pilot test groups, and product/process rollouts
• Develop criteria for and participate in the evaluation of 3rd party vendors and software as well as due diligence exercises
• Manage the implementation of multiple concurrent initiatives of varying complexity in a time efficient manner. Monitor and control activities according to plan.
• Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate
• Collaborate and contribute on cross-functional enterprise initiatives and manage the effective implementation of assigned deliverables.
• Establish strong working relationships across business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Over 5 years of experience as a Business Analyst in Financial Services on medium to large projects using either Iterative Waterfall or Agile methodologies
• The ability to work independently and/or collaborate within a team, with internal departments or suppliers and build partnerships with stakeholders
• The ability to effectively manage a variable workload and prioritize work while performing under pressure and meeting time-sensitive deadlines.
• Excellent verbal and written communication skills coupled with the ability to communicate effectively across all levels.
• Proficiently in MS Office, Visio, and Teams

Nice-to-have :

• Working background/experience with the major business segments of RBC, preferably in an Analyst capacity
• Relevant University/College degree
• Ability to facilitate between and influence key decision makers
• Strategic thinker with excellent interpersonal skills to work across functions and businesses

WHAT'S IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-06

Application Deadline:

2025-06-21

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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