senior business analyst.

We are seeking a highly accomplished Senior Business Analyst for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier business analysis, requirements architecture, and functional design capacity, specializing in assessing complex business needs and translating them into technical specifications for cloud-native applications and Microsoft Dynamics 365 solutions.

As a principal business analyst, you will bridge the gap between business stakeholders, subject matter experts, technical architects, and development squads. Operating fully onsite in Toronto within an Agile delivery framework, you will lead requirements-gathering workshops, construct context diagrams and system integration maps, author detailed user stories, and support user acceptance testing (UAT). This position is tailored for a seasoned analysis authority with experience on medium-to-large-scale projects who can guide custom software development, optimize process workflows, and ensure digital solutions align with enterprise architecture standards.

Location: Toronto, ON

Assignment Type: Onsite (5 days per week)

Contract Duration: 6-month contract (with potential for extension)

Advantages
Modern Cloud & Dynamics 365 Focus: Drive business analysis for custom cloud-native applications and Microsoft Dynamics 365 platforms.

Full-Lifecycle Analysis Ownership: Lead initiatives end-to-end, from JAD sessions and context diagramming to UAT validation and change management.

Agile & Prototyping Tooling: Utilize tools like Azure DevOps, MS Visio, and Figma to build user stories, UI mockups, and integration specifications.

Strategic Stakeholder Leadership: Facilitate cross-functional alignment across business units, developers, QA specialists, and executive leads.

Responsibilities
Lead and conduct comprehensive business analysis to evaluate business problems, identify opportunities, and document technical business specifications that meet functional requirements.

Facilitate interactive workshops, JAD sessions, interviews, and focus groups with stakeholders to elicit, refine, and validate business requirements.

Develop context diagrams, use cases, use case models, process maps, stakeholder assessments, and detailed system integration specifications.

Create and refine user stories, acceptance criteria, use case surveys, and non-functional requirements in an Agile/Scrum delivery model using Azure DevOps.

Support custom application development across cloud-native platforms and Microsoft Dynamics 365 environments.

Develop wireframes, user interface mockups, and interactive prototypes using tools like Figma to support user-centered design principles.

Apply business process re-engineering concepts to identify alternative, cost-effective service delivery approaches and workflow optimizations.

Formulate business cases, cost-benefit analyses, feasibility studies, ROI assessments, and budget estimations for technology initiatives.

Manage risk identification, impact analysis, change scope definitions, and end-user training strategies to ensure smooth transitions and solution adoption.

Define requirements traceability matrices, establish performance measures, and support quality assurance activities, including User Acceptance Testing (UAT).

Oversee problem resolution for production support items and manage configuration updates throughout the software development life cycle.

Author comprehensive project documentation, briefing notes, technical specifications, and status reports for leadership decision-makers.

Qualifications
Core Requirements & Technical Experience
Business Analysis Experience: Demonstrated experience leading and conducting business analysis on medium-to-large-scale projects to assess business problems/opportunities and document technical business requirements.

Modeling & Diagramming Mastery: Proven hands-on experience developing context diagrams, use cases, use case models, process maps, systems diagrams, and mapping integration specifications.

Microsoft Dynamics 365 & Cloud Native: Direct experience supporting custom application development in cloud-native systems and Microsoft Dynamics 365.

Agile Delivery & Tooling: Hands-on experience embedded in Agile or Scrum environments using Azure DevOps, MS Visio, and prototyping tools like Figma.

Testing & Quality Assurance: Experience with QA methodologies, test case alignment, and facilitating User Acceptance Testing (UAT) to validate system functionality.

Preferred Assets
Prototyping & UX: Experience applying user-centered design principles and building UI prototypes using Figma.

Change Management: Strong skills in managing change processes, impact analysis, and developing user training and communication materials.

Procurement Support: Experience assisting with Requests for Proposals (RFPs) and evaluating vendor responses.

Soft Skills & Delivery Attributes
Workshop Facilitation: Superior facilitation, negotiation, and presentation skills to lead in-depth workshops and align diverse stakeholders.

Analytical Problem Solving: Exceptional logical and systematic problem-solving capabilities to translate complex data into actionable technical specs.

Communication & Collaboration: Strong written and verbal communication skills to present ideas clearly to both technical teams and non-technical business partners.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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