senior business analyst.

We are seeking an experienced Senior Business Analyst to design, build, and deploy enterprise portfolio management tools and business process automation solutions. In this role, you will mature core portfolio management practices across resource capacity planning, project governance, gating frameworks, and new work intake. Leveraging expert-level proficiency in Microsoft 365 platforms (PowerApps, Power Automate, Power BI, SharePoint, and Excel), you will translate complex portfolio requirements into custom apps, automated workflows, and executive KPI dashboards while guiding change management and user adoption across the organization.

Location: Toronto, ON (Hybrid – Up to 3 days in office)

Duration: 12-month contract.

Advantages
High-Impact M365 Development: Hands-on experience building custom PowerApps, Power Automate flows, and Power BI dashboards at an enterprise scale.

Strategic Portfolio Scope: Direct leadership in maturing resource capacity planning, project gating, and work intake frameworks.

Portfolio-Wide Deployment: Gain high-visibility experience launching new tools and training programs to a broad user base.

Flexible Hybrid Model: Enjoy balance with a structured hybrid arrangement working up to 3 days in-office in Toronto.

Responsibilities
Portfolio Management Solution Build: Design, build, test, and deploy customized portfolio management applications and tools using PowerApps, Power Automate, Power BI, and SharePoint.

Process Modeling & Automation: Develop detailed backend process steps, workflows, swimlane diagrams, job aids, and operational runbooks to optimize work intake and governance frameworks.

Executive Dashboards & KPI Analytics: Establish data models, metrics, and interactive Power BI dashboards to provide senior leadership with visibility into portfolio performance, resource capacity, and demand planning.

Resource & Governance Planning: Define functional requirements and build tracking tools for resource capacity management, demand planning, project/product gating, and unplanned new work intake.

Stakeholder Engagement & Change Management: Conduct workshops, user interviews, and engagement sessions across business units to collect portfolio requirements, facilitate user adoption, and deliver technical training.

Requirements Elicitation & Analysis: Translate complex business and data requirements into clear technical specifications, use cases, process flows, and business rules aligned with enterprise delivery standards.

Qualifications
Portfolio Management Expertise: Proven experience in portfolio management practices, including resource capacity management, demand planning, prioritization, work intake, and executive dashboarding (Strictly Required).

Enterprise Solution Rollout: Demonstrated technical experience building, testing, and deploying custom software tools and applications to a large, organization-wide user base (Strictly Required).

Microsoft 365 Platform Mastery: Advanced, expert-level technical proficiency with MS365 tools, specifically PowerApps, Power Automate, Power BI, SharePoint, and Excel (Strictly Required).

Stakeholder & Change Management: Exceptional communication, facilitation, and change management skills with experience engaging cross-functional teams to gather requirements and drive tool adoption (Strictly Required).

Business Process Engineering: Strong capability to design backend process flows, swimlane diagrams, job aids, and training materials.

Nice-to-Have Assets:
Prior business analysis experience within broader public sector or healthcare environments.

Practical exposure to AI productivity tools (e.g., Microsoft Copilot) to drive process automation and operational efficiency.

Summary
If you're interested in the "Senior Business Analyst" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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