Warranty Administrator

The Wood Automotive Group has an exciting opportunity for a Warranty Administrator to join our talented and growing team!

The Warranty Administrator is responsible for preparing, processing, reconciling, and submitting warranty claims to manufacturers while ensuring compliance with factory and distributor requirements. We are looking for a Warranty Administrator with a background in automotive warranty claims; domestic manufacturer warranty experience is preferred

Duties include, but are not limited to:

• Process warranty claims and verify eligibility based on manufacturer or distributor requirements
• Stay current on warranty policies, procedures, and prior approval requirements
• Prepare and submit warranty claims accurately and in a timely manner
• Follow up with warranty hotlines regarding unpaid or outstanding claims
• Verify vehicle warranty coverage using OASIS
• Communicate daily with the Service Department regarding warranty repairs and documentation
• Invoice repair orders
• Maintain warranty files and supporting documentation
• Track rental vehicle claims and related records

Requirements:

• 2-3 years' automotive warranty administration experience preferred
• Domestic manufacturer warranty experience preferred
• Excellent organizational and interpersonal skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize workload in a fast-paced environment
• Excellent verbal and written communication skills
• Strong problem-solving and administrative skills

Some of the rewards of joining our team:

• Exceptional benefits package
• Pension Plan with employer contributions – free money!
• Employee Assistance Program including Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and company perks

Our unique culture:

Are you the kind of person who wants to make a difference in their community and build a solid career with a growing organization? Consider joining Wood Automotive Group! For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing, and quality products. Committed to education and community, we are proud sponsors of many organizations such as the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.

We thank all candidates for their interest. Only those selected for interviews will be contacted.