Senior Operations Specialist - Insight Global (Mississauga)

Required Skills & Experience

University degree or equivalent work experience More than 5 years of related experience Experience utilizing AI to streamline processes Robust knowledge of the reconciliation process Solid knowledge and understanding of all traded products-capital market Solid knowledge of standard desktop applications used by the business unit (i.e. Microsoft Office; Internet Explorer, Copilot) Solid knowledge of departmental systems and applications (CDS/DTC/Euroclear/BNP/BPS/Arrow) Solid knowledge and understanding of business unit's key products and services, proves and controls Solid understanding of business unit's risk and regulatory requirements Solid understanding of internal business, partner's business, services and organization Job Description

Responsible for the monitoring and oversight of daily settlements within CDS/DTC/Foreign Apply AI tools to identify patterns and automation opportunities Lead modernization initiatives and identify improvements with the use of AI Act as the back up and support to Associate Director Align Controls with both internal audit/external audit and ensure compliance Accountable for functions that require specialized handling and skills, act as the key point of contact for daily production issues/escalation Act as a key control over the daily reports and the allocation of breaks to the various teams for follow up and resolution Interacting daily with various teams in CAD/US and Offshore locations Providing monthly metrics reporting to senior management of number of fails/OKRs/Breaks Developing team members with the skillset needed to settle trades including the use of AI Ensuring Teams are properly resourced including vacation coverage/sick day coverage Consistently reviewing process/procedures and identifying automation opportunities

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