Salesforce Delivery Lead

Join a purpose driven winning team, committed to results, in an inclusive and high‑performing culture. The Total Wealth 360 team within Global Wealth Engineering is driving a multi‑year digital transformation to deliver a best‑in‑class Advisor Desktop for Canadian Wealth Management (CWM). To support this journey, we are seeking an experienced and strategic Salesforce Development Lead to oversee the successful delivery of complex Salesforce initiatives across the Financial Services Cloud (FSC) ecosystem. This role offers a unique opportunity to work in a fast‑paced, agile, and innovation‑driven lab environment, partnering closely with business and technology stakeholders to ensure high‑quality outcomes.

The successful candidate will provide hands‑on development leadership and end‑to‑end delivery ownership across multiple workstreams, enabling a unified single‑pane‑of‑glass experience for Advisors by seamlessly integrating data, workflows, and insights into a cohesive and scalable platform. The Salesforce Development Lead is expected to lead teams operating under Agile Scrum and Kanban delivery models and will be accountable for driving delivery predictability, team velocity, and engineering excellence.

Responsibilities

• Proven experience collaborating with senior Business and Technology leaders to define delivery strategy, execution plans, and roadmaps
• Strong expertise in Salesforce governance, release management, and enterprise delivery standards
• Demonstrated success leading cross‑functional teams across Product, Engineering, QA, Architecture, and Operations
• Proven leadership within Agile delivery frameworks, including Scrum and Kanban, with accountability for:
  • Sprint Planning, Backlog Refinement, Daily Stand‑ups, Sprint Reviews, and Retrospectives
  • Iteration planning, capacity management, dependency tracking, and delivery forecasting
• Strong understanding of Salesforce platform capabilities, including:
  • Financial Services Cloud (Households, Person Accounts, rollups)
  • Sales Cloud and Service Cloud
  • Integration patterns using REST, SOAP, and Bulk APIs
• Experience leading teams using DevOps and CI/CD pipelines, including SFDX, Git‑based source control, and automated deployments
• Ability to drive code quality and delivery discipline through standards, peer reviews, and engineering best practices
• Excellent communication, leadership, and stakeholder management skills, with the ability to balance delivery execution and strategic oversight

Qualifications

• 7+ years of software engineering experience, with at least 3+ years in a senior technical leadership or delivery role
• Deep experience with Salesforce DX, Lightning (Aura/LWC), Apex, and asynchronous processing (Batch, Queueable, Future)
• Hands‑on experience overseeing production deployments, sandbox strategies, rollback approaches, and enterprise release runbooks
• Strong understanding of Salesforce Flows, automation frameworks, and scalable solution patterns
• Demonstrated ability to lead Agile teams through continuous improvement, velocity optimization, and predictable delivery outcomes
• Exposure to data migration and integration tools (e.g., Data Loader, middleware platforms)
• Experience supporting production stability, incident management, and root cause analysis
• Prior experience in Banking or Financial Services, preferably Wealth Management

Nice to Have

• Experience with Salesforce Data Cloud and/or Marketing Cloud
• Knowledge of security and quality tools such as SonarQube, Veracode, or AppOmni
• Scripting experience (Bash and/or PowerShell)
• Experience with delta deployments, test optimization, and sandbox refresh/sanitization processes

Education and Certifications

• Bachelor’s degree in Computer Science or equivalent practical experience
• Salesforce certifications required, including several of the following:
  • Platform Developer I & II
  • Platform App Builder
  • Integration Architect
  • Salesforce Administrator
  • Salesforce Architect
  • Sales Cloud or Service Cloud Consultant

Benefits

• Diversity, Equity, Inclusion & Allyship – inclusive culture and support through various Employee Resource Groups
• Accessibility and Workplace Accommodations – inclusive and accessible environment for all employees
• Upskilling through online courses, cross‑functional development opportunities, and tuition assistance
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits starting on day one
• Dynamic Ecosystem – free tea & coffee, universal washrooms, and ample space for team collaboration
• Community Engagement – opportunities for community engagement & belonging such as hackathons

Location(s)

Canada : Ontario : Toronto

Accommodation Statement

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.