Claims Account Administrator

Axis Insurance Managers Inc. dares to be Elite. We strive to be the best in our industry, helping people protect what matters most to them. We innovate. We collaborate. We push ourselves, and one another, to be more than we were the day before. To work with us means approaching each day with a passion for what you do, knowing that you make a difference – to your clients, to your colleagues, to yourself.

We’re looking for people who are continuously growing – from Good to Great, from Great to Elite.

We’re looking for YOU.

As a Claims Account Administrator, a typical day might include:

Reporting new claims to insurers

Following up with insurers on closing notices

Entering new claims into Epic

Attaching updates of claims into Epic

Liaising regularly with insurers to request claim statements and log details into Epic

Running monthly reports to track loss ratios with various insurers

Notifying the Claims Manager of any large losses or circumstances that could lead to a large loss

Assisting with internal quality control reviews

Other duties, as required

You are passionate about:

Providing friendly, professional service

Making a positive difference to those around you

Sharing ideas and working with a great team of proactive, innovative thinkers

Learning, growing, and pushing past barriers

Living with integrity

Taking ownership of your work and actions

You’re outstanding at:

Building relationships – with clients, with underwriters, with colleagues … YOU are a people person!

Staying on top of priorities … YOU know every deadline and live by your To-Do list!

Paying attention to the little things that make a big difference … YOU dot your I’s, cross your T’s, and check all your boxes to make sure it’s done right ... the first time!

Managing your time … even in a pressure cooker, with deadlines looming, YOU keep your cool, knowing you’ve got this!

Proactively getting stuff done … YOU follow up and follow through!

Working behind the scenes to ensure an exceptional customer experience … YOU know that the customer expects excellence … and so do you!

Must haves:

1-3 years' experience in a corporate administrative/claims role, consistently meeting internal core competencies

General Insurance Salesperson Level 1 license through the Insurance Council of British Columbia or equivalent license in the individual’s provinces as required

Insurance industry experience, considered an asset

Post Secondary Degree, considered an asset

Experience using Epic broker management system, considered an asset

You want a leg up?

CAIB, CIP, CRM or other insurance designations, an asset

Post Secondary Degree, considered an asset

Experience using EPIC broker management system, considered an asset

What’s in it for YOU?

Fun! From team-building activities to contests and giveaways, holiday parties to virtual/in-person social events, we believe in building connections, knowing that a happy team makes a happy workplace!

Career potential & leadership opportunities. We pride ourselves on training and mentoring for success.

Competitive Employee Benefits Plan. The Axis Group has customized medical, dental, long-term disability, AD&D, critical illness, EAP, and life insurance coverage for your & your family.

Work/Life Balance. Our offices operate 8:30am – 4:30pm, so no evenings or weekends. And we offer competitive vacation time and flex work options, meaning more time for you to get out and do YOU.

We’re excited to meet YOU!

Axis Insurance Managers Inc. is committed to fostering a culture of mutual respect and inclusion, recognizing that our success is enhanced by diversity. We seek to recruit, develop, and retain top talent from a diverse candidate pool.

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