Responsable Support / Service Manager (H/F)

Division: City Centre & Community Standards
Type of Posting: Employment Type :Permanent
Date Posted : We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree Saulteaux Dakota Nakota Lakota and Métis Nation honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples.

Equity Diversity & Inclusion
We value diversity as a key to our success and encourage all qualified candidates including Indigenous peoples people of colour 2SLGBTQIAP individuals of all genders people of disabilities and members of equity-deserving communities to apply.

Responsible for the management of the Licensing & Parking Services Branch including operational and program planning stakeholder relationship management financial management and people leadership. Ensuring the Citys on-street and off-street parking operations and various licensing programs are maintained managed enforced and postured for future development. As a member of the Departments management team leads and/or participates in Department or City-wide projects and special initiatives.

Contributes to the development of the Departmental long-term planning and broader annual plan.
Leads the development and implementation of the annual Licensing & Parking Services branch operational plan in the context of both the City and Department plans.
Ensures development of policies systems and procedures across all areas of mandate
Ensures that there is timely and accurate forecasting and ongoing analysis of the Branch budget and expenditures and where necessary ensues proactive mitigation strategies are developed and implemented.
Provides advice guidance and information on area of subject matter expertise to senior City leaders.
Meets with community representatives partners and other stakeholders (i.e. taxis brokers and license holders Regina Humane Society Regina Police Service SGI) to plan licensing program and services and resolve service issues.
Provides direct leadership mentoring training and coaching of the Branch supervisors coordinators and other staff.
Ensures that licensing and parking services policies procedures and practices are developed maintained and adhered to.
Monitors and reports on performance targets.
Knowledge of core management practices including program/service delivery models policy development planning budgeting performance measurement and management and human resources.
Communication skills are used to lead and/or facilitate groups of stakeholders both within the City and with partners citizens and other levels of government to present complex and challenging content / issues.
Problems and challenges are generally across multiple functions / branches and require consideration of scenario planning to assess cause and effect within licensing and parking.
Reporting to the Director Community Services the Manager is accountable for the day-to-day operations of the Branch including planning program/service operations and financial decisions.
The impact of actions and decisions at the managerial level are across a major program or service which has a direct impact on the general public and reputation of the City of Regina as well as internal and external relationships.
Regular impact on the general public by ensuring that employees are dealing with the parking administration and enforcement in an appropriate and legal manner.
The leadership role includes day to day oversight and guidance of supervisory staff as well as technical and professional roles.
The Manager is responsible for Branch specific workforce planning.
Leadership accountabilities includes performance management.
The majority of the work is undertaken in City facilities.
Successful candidates may be required to provide a satisfactory criminal record check per the City of Reginas Criminal Record Check Policy.
At City of Regina we offer competitive compensation health and wellness benefits and growth through educational support and in-house courses. If youre passionate about public service and making a difference apply now!
Note: Only applications submitted via our online application system are accepted