Customer Service and Account Manager

Regina, Saskatchewan, Canada Sales Full-time Ref ID: JR-006856 Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. As a member of our team, you will be shaping the future of cybersecurity. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Your Career The Named Account Manager partners with our customers to secure their entire digital experience. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. Our solutions are best-in-breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.
You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
Travel as necessary within your territory, and to company-wide meetings
Experience and knowledge of SaaS-based architectures, ideally in a networking and/or security industry - SASE technology is preferred
Demonstrated experience selling complex solutions, value selling, and/or consultative sales techniques
Technical aptitude for understanding how technology products and solutions solve business problems
Identifies problems, reviews data, determines the root causes, and provides scalable solutions
Cultivate relationships with our channel partners to bring channel-centric go-to-market approach for our customers
Demonstrates in depth knowledge of the full sales cycle and the ability to follow a structured sales process
Excellent time management skills, and work with high levels of autonomy and self-direction
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.
Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on ca.edajobs.com Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.