Average salary: $82,300 /yearly
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...experience.
One of the key components to our successful operations is our Analyst Contact Centre Operations Support role, who is responsible for... ...an IT environment
Excellent communication and time management skills.
Previous Contact Centre workforce management...
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...Take the next step and consider this opportunity to make a meaningful impact with Rogers Bank.
Reporting to the Sr. Manager of Contact Centre Operations and working with the Customer & Regulatory Operations team, the Manager, Contact Centre Operations, supports Rogers...
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...£55,000
A well-established and reputable insurance company are looking for someone to manage the day-to-day running of their contact centre, ensuring the smooth running of all operations.
Main Tasks & Responsibilities:
~Continuously monitor, analyse and follow up on all service...
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$139.21k - $180.97k per year
...person days can be flexible from week to week subject to manager approval and operational requirements.
Application Deadline: April 24, 2024 at... ...Aid Ontario (LAO) is currently seeking a Director, Contact Centre to oversee all aspects of LAO’s multi-channel client Contact...
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...Contributes to the overall success of the Contact Centre as a Service (CCaaS) program in Canada... ...the new platform. In addition, change management activities will be required to support... ...functional teams, including IT, business, and operations, to understand business requirements...
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...are seeking a dynamic and experienced individual to join our team as a Contact Centre Program Manager. In this role, you will be the driving force behind ensuring excellence in our contact centre operations across all functional areas. From managing customer interactions to...
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$46.36k - $65.15k per year
...time position has the expectation to work flexible shifts, as our contact centre is open 24 hours, Monday-Sunday, including rotational shifts of... ...our members feel good about their money. One of Canada's Best Managed Companies for 20 consecutive years and ranked as one of the top...
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...to provide sustainable and meaningful solutions. What it’s all about:
HearCANADA is looking for a full-time, permanent Manager of Centre Operations to support our Sales and Operations team. The ideal candidate will be able to join us at our head office in Burlington, ON...
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...to the VP, Strategy & Design for Global Contact Centres and oversee the team responsible for... ...to ensure initiatives and resources are managed in accordance with the organization's strategies... ...to self-serve channels.
Operational Readiness: working with the Change Management...
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...Required, Entry-Level
CALL CENTRE REPRESENTATIVE I (ENTRY-LEVEL)... ..., entry-level position. Prior contact center experience isn't required... ...understanding of Windows operating system
Highly reliable with... ...-task, stay focused, and self-manage
Strong team orientation and...
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...What You'll Be Doing
You’ll be joining CIBC’s Client Account Management Department as a Credit Counsellor, and making a real... ...service.
The start date for this role is June 3rd, 2024. Our Contact Centre is open Monday to Friday from 7:00 AM to 8:00 PM and Saturday...
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Monday to Friday
...inclusive and high-performing culture.
The Contact Centre Site Coordinator will contribute to the... ...meetings and agendas for Directors, Management Team & Communications.
Responsible... ...catering etc.)
Providing logistical operational support for campus and business line...
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Full time
Work from home
...Required, On-site Interview
CALL CENTRE REPRESENTATIVE II (EXPERIENCED... ...to respond to inquiries, manage complaints, troubleshoot... ...Trainer, Talent Acquisition, and Operations Management.
To be considered... ...Handle inbound and outbound contacts in a courteous, timely, and professional...
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$21.31 - $25.49 per hour
...Job Duties Job Duties
1. Managing incoming phone calls on the (***) ***-****... ...coverage in the Sask Polytechnic Provincial contact center.
Please note this position is located... ...initiative and motivation.
10. Ability to operate multi-line telephone equipment.
11. Demonstrates...
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...critical areas: End-User Technical Support, Desktop Management, Network Management, Voice and Data Communications, Contact Centre, Business and Web Applications and Strategic... ...is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital...
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Flexible hours
3 days per week
...at the heart of everything we do at our contact centres, and we're proud of the value that we can... ...as part of a team.
Integrity when managing sensitive customer information in alignment... ...and performance conversations with your manager, as well as access to an online learning...
Full time
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Work from home
...performing culture.
Assistant Manager leads and oversees Physical Security – Security Operations Center in Canada ensuring... ...Financial Services, Dispatching, Call Centre, Customer Service or... ...only those candidates who are selected for an interview will be contacted.
Full time
Local area
Night shift
Rotating shift
...months
Representation: Management
Job code: 00513562
Pay information... ...working with peers across Centres of Excellence (CoE).... ...halls/webinars (project and operational) and employee appreciation events... ...a utility Customer Care or contact centre setting is strongly preferred...
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Direct hire
Shift work
...Les centres de contacts, les indicateurs de performance, l’optimisation des ressources et des modes de prestation de service n’ont plus de secret... ...des outils et processus en place.
Participer aux opérations courantes, à la vigie des niveaux de services en temps réel,...
Permanent employment
...employees. Our mission is to improve the wellbeing of Canadians.
Job Title: Customer Service Representative Department: Federal Contact Centre Competition: 86823 Internal/External: Internal/External Employment Type: Permanent Full Time Location: Atlantic Provinces...
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