Product / UX Designer senior F/H

Do you have 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies? Do you have demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule? Our client is looking for a Senior UX Designer for a 12 month contract in North York.

Earn a competitive rate within the industry.

• Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designer’s responsibilities during this phase are to build an understanding of the problem space/statement, the long and short-term business goals, and the user and business needs.

Facilitate the Kick-off meeting with the project team to produce such outputs as:

Short- and Long-Term Goals

User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview

Showcases the work and key findings from this stage to stakeholders outside of the core project team

Aligns entire team (business, technical) on what the next steps will be

Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage, performed by the different roles involved

Defined business Key Performance Indicators (KPIs)

• Alpha is about testing hypotheses and experimentation. This phase is an opportunity to quickly test different approaches with users before building a service.

Optionally conduct Google Ventures five (5) Day Design Sprint (or variation). This sprint is a five (5) day process for answering critical business questions through design, prototyping, and testing ideas with customers

Validate "clickable” prototypes with users through usability testing sessions and produce research findings report

Identify and document existing processes or policies that will need to change to support the new product or service

The prototypes that were developed and tested during Alpha are used to build a Minimum Viable Product (MVP) for deployment in a live, user-facing environment. Executed within the context of Scrum methodology, the UX Designer performs the following Agile ceremonies: Stand-up meetings, Sprint Planning, Backlog grooming, Reporting, Acceptance, and Retrospective.

Get product owner sign off and input story into backlog for future iteration planning

Conduct accessibility compliance testing of the solution within each iteration.

Conduct regular usability testing sessions on the MVP built as part of the Beta phase.

• Continuous improvement is one of the core principles of service design and that’s what live is all about. The goal is to continuously monitor, research, test and iterate for as long as the service is active.

User interview synthesis (collection, aggregation and analysis) of written observations recorded during each interview

Conduct regular accessibility compliance testing of the live build as improvements are released.

Conduct regular usability testing sessions on the live build.

Analyze usage analytics and user behaviour patterns to track and measure key performance indicators.

User Experience Design

• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
• Degree or diploma in graphic design; degree or certification in usability, human-computer interaction, and technical writing a plus
• Experience in facilitate User Research and Usability testing. Accessibility compliance testing is a plus.
• Experience in facilitate User Research and Usability testing activities to produce such outputs as:

o User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview

Demonstrated experience in communication and mediation skills with business teams and core team members to ensure Client projects (products) are progressing according to schedule

• Experience with strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects – Discovery, Alpha, Beta, Live or similar delivery methodologies
• Ability to deliver on a (project) product with a balanced team (product owner, user experience designers, developers) by participating in Agile (SCRUM) delivery methodologies

• Technical Skills - 30%

· Expertise in UX software such as JustInMind, InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.

• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
• If you are interested in the Senior UX Designer role in North York, please apply online at Qualified candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.