Front Desk Reception Agent (Permanent Full Time)

For the last 40 years, Source Office Furniture & Systems Ltd. has been offering the best value in high-quality office furniture throughout Canada. We pride ourselves in offering unsurpassed customer service and a collaborative team environment where every employee is a part of our success. Source Office Furniture is seeking applications from qualified individuals for the position of Receptionist/Admin Assistant at our Edmonton, AB location. This is a full-time, permanent position. This position is the primary contact for all walk-in customers as well as incoming phone calls. The role includes administrative support in the form of assisting the sales team and managing the cash-out process. Other administrative duties include but are not limited to data entry, filing, and sorting mail, and ensuring that the showroom appearance is up to the high standards we need to create a positive experience for customers.
Fun and positive work environment - Work in a creative, collaborative environment that values innovation and initiative
Be part of a growing, forward-thinking brand redefining how furniture is visualized and marketed
Salary Range: $21 per hour
100% paid health and dental benefits plan premiums after a successful 3-month probation, including a $250 Health Spending Account
Employee Assistance Program (EAP)
Reception
Greet customers, determine the reason for their visit, provide basic information and direct them to the appropriate individual
Answer multi-line telephone and provide information when requested; collect information to transfer calls to the appropriate party through the switchboard
Accurately complete customer sales using credit/debit machine for contribution to daily cash out
Administrative Support
Place and complete purchase/sales orders on behalf of the sales representatives in the proprietary computer system
Update literature and promotional material in the showroom
General administrative tasks including filing, sorting mail and data entry
Assist in updating and maintain clearance area(virtual and physical)
Inventory control and distribution of office supplies
Exceptional verbal and written communication skills (on the phone and in person)
1-2 years of receptionist or administrative support role, preferably in a busy retail environment
Must speak English fluently
Strong MS Office skills (Word, Excel, Outlook)
Work Schedule: Monday to Friday – 9:00am – 5:30pm
This is a Canadian-based employment, and it is expected that all employees maintain legal entitlement to work in Canada. Applicants selected to move forward in the hiring process may be subject to background checks, including but not limited to criminal record, credit and/or reference checks.