Change Management Manager
$100 per hourTemporary
Our client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday ,
The successful candidate will support a major transformation initiative within the
Personal Banking business, focused on end-user adoption, readiness, and sustained change across contact centers and banking centers.
Responsibilities o Design and execute end-to-end people change management strategies to support Project Odyssey across impacted Personal Banking teams. o Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform change approach and sequencing. o Track change effectiveness and readiness, adjusting tactics as required to support successful implementation.
Must-Have Skills o 10+ years of experience in People Change Management , with a strong focus on end-user adoption (not project or technology management). o Hands-on experience executing change activities, including facilitating sessions and presenting to senior leaders and frontline employees . o Excellent stakeholder management, influencing, and communication skills across all organizational levels. o Ability to work independently, manage ambiguity, and take full ownership of deliverables.
Nice-to-Have Skills o Bilingual (English/French). o Experience supporting transformation initiatives impacting contact centers or frontline banking environments .
Vacancy posted 24 days ago
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