Overnight Guest Services Agent
$32.15 per hourFull-time
FAIRMONT
Why work for Fairmont Vancouver Airport?
Steps away from the airline gates, Fairmont Vancouver Airport offers 397 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.
The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.
The opportunity to live, work and play across the world through our employee travel and internal transfer programs
- Complimentary hotel stay for two through our BE OUR GUEST program
- Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
- Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
- A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
- A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
- Guest Service Agent
Your engaging smile and warm, professional personality are what makes you a great Guest Service Agent at Fairmont Vancouver Airport. Consistently offer professional, friendly and engaging service
Greet, check-in, respond to requests and settle accounts while providing exceptional service
Assist guests regarding hotel facilities in an informative and helpful way
Follow departmental policies, procedures and service standards
Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
Service focused personality is essential; experience is an asset
Previous customer related experience an asset
Must be flexible in terms of working hours - regular coverage of overnight shift
Fluency in English; additional languages are a plus
Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #
Vacancy posted 2 days ago
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