IT Systems Administrator Platform Services

Not just a job

a community
a partnership
a team

Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains we know what it takes to build a satisfying career. We are seeking innovative customer focused people to join our team!

Our IT Department currently has an opportunity for:

IT Systems Administrator Platform Services

As one of Canadas most successful retail organizations were looking for a customer-focused and technically skilled IT Systems Administrator to join our Platform Services team.

In this role youll support and enhance the Microsoft technologies and enterprise systems that power our retail stores corporate offices distribution centres and business operations. Youll work with a modern technology stack that includes Microsoft 365 Entra ID Active Directory Intune Windows Server Teams SharePoint Online Exchange Online and endpoint management solutions.

This is an excellent opportunity for an IT professional looking to expand their expertise in cloud technologies enterprise infrastructure identity management security and automation while contributing to technology modernization initiatives across the organization.

Work Arrangement: Full Time in office to start during onboarding. Then Hybrid (60% onsite 40% remote)

What Youll Do

• Support administer and optimize Microsoft 365 Entra ID Active Directory Intune Windows Server and related enterprise technologies.
• Manage identity and access management endpoint management and collaboration platforms used across stores offices and distribution centres.
• Troubleshoot and resolve technical issues across enterprise systems infrastructure applications devices and cloud services.
• Monitor and maintain the performance reliability and security of business-critical technology platforms.
• Collaborate with Infrastructure Security Service Desk Desktop Support vendors and business stakeholders to deliver effective technology solutions.
• Participate in projects involving cloud adoption technology upgrades automation platform enhancements and service improvements.
• Develop and maintain technical documentation procedures and knowledge resources.
• Identify opportunities to improve system performance operational efficiency security and end-user experience.
• Participate in scheduled maintenance activities and an on-call support rotation as required.

What Youll Bring

• 25 years of experience supporting enterprise IT environments within a medium-to-large organization.
• Hands-on experience administering Microsoft technologies including:
• Microsoft 365
• Active Directory
• Microsoft Entra ID
• Windows Server
• Endpoint Management platforms such as Microsoft Intune
• Strong troubleshooting analytical and problem-solving skills.
• Experience working within IT Service Management (ITSM) processes including incident request change and problem management.
• Strong communication and technical documentation skills.
• Ability to work independently while contributing to a collaborative team environment.
• A customer-focused mindset with a commitment to service excellence and continuous improvement.

Technical Experience:
Experience with several of the following technologies:

• Microsoft 365 Teams SharePoint Online OneDrive and Exchange Online
• Active Directory Microsoft Entra ID Group Policy Multi-Factor Authentication (MFA) Conditional Access and Identity & Access Management (IAM)
• Microsoft Intune or other endpoint management solutions
• Windows Server administration and support
• PowerShell scripting and automation tools
• File services print services IIS and Windows infrastructure technologies
• SQL Server or database platform support
• Enterprise application support monitoring tools and vendor coordination
• DNS DHCP certificates backup and recovery virtualization and business continuity concepts
• ITSM ticketing workflow and technical documentation platforms

Preferred Qualifications
Experience in any of the following areas would be considered an asset:

• Enterprise printing environments Universal Print cloud print management or print modernization initiatives
• Windows Autopilot endpoint compliance security baselines or application packaging
• Microsoft Purview Microsoft Defender Microsoft Graph or PowerShell automation
• Microsoft Dynamics 365 or other enterprise business applications
• VMware Veeam backup technologies virtualization platforms or related infrastructure services
• ServiceNow Jira or similar IT service management platforms
• Experience working within retail healthcare pharmacy distribution or other multi-site environments
• Microsoft certifications such as MS-900 MD-102 AZ-900 SC-900 or equivalent practical experience

London Drugs offers advancement opportunities through our promote-from-within policies salaries commensurate with experience as well as a comprehensive benefits program including:

• Comprehensive medical dental prescription drug and vision coverage for you and your family
• Employee Discount Program
• Employee Recognition Program
• Company matched RRSPs
• Ongoing In-House Training & Education Courses
• Employee Family Assistance Program (Confidential counseling)
• Community Involvement

If you possess the necessary skills and expertise and would like to join an exciting team of professionals

Apply Now!

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities duties and skills required. Be advised London Drugs DOES NOT use third party recruitment services.
London Drugs may collect use and/or disclose your personal information (including the information in this application) where it is reasonable for establishing managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself do not respond to unsolicited job offers from individuals or e-mail addresses and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website or website you do not trust.

Flexible work from home options available.

Compensation: $55000.00 - $65000.00 per year

London Drugs is 100% Canadian owned and is focused on local customers satisfaction. Across Alberta Saskatchewan Manitoba and British Columbia London Drugs 79 stores employ more than 8000 staff dedicated to providing our customers with a superior shopping experience.

We are committed to making a positive impact on the world and the communities we operate in. From responsible sourcing packaging take-back and in-store recycling centres we invest in making our practices more environmentally sound and continue to look for better greener ways to do business.

We believe our employees are our greatest asset and we are committed to fostering a vibrant and inclusive workplace where every team member can thrive. Our supportive culture encourages creativity and collaboration allowing you to make a meaningful impact on our customers experiences. Together we celebrate diversity innovation and a shared passion for delivering exceptional service making London Drugs not just a place to work but a place to grow and succeed.

Required Experience:

Unclear Seniority