Director of Operations - Permanent

We are seeking two meticulous and motivated Operations Officers to join a collaborative Business Services team at a premier financial institution in downtown Toronto. This role is 100% back-office focused, primarily handling the review and processing of financial transfers and documentation.
Schedule: Monday – Friday, 8:30 AM – 5:00 PM.
Interview Process: 1-round virtual interview.
Career Growth: Strong possibility for contract extension or permanent conversion based on performance.
Professional Exposure: Gain foundational experience in banking operations and enterprise-level risk management frameworks.

Workflow Management: Risk & Compliance: Adhere to enterprise frameworks (including Anti-Money Laundering and Business Continuity Management) and comply with the Bank Code of Conduct.
Process Improvement: Actively review internal activities and provide suggestions to strengthen operating models or elevate service quality.
Experience: 1–2 years of relevant experience in a professional office or operational environment.
Technical Savvy: Proficiency in Microsoft Excel and the ability to quickly learn new internal software and platforms.
Motivated to work independently once initial shadowing and training are complete.
Ability to stay goal-oriented while adapting to changing policies and procedures.
Prior experience in a high-volume Customer Service or administrative role.
If you are a detail-oriented individual with strong communication and problem-solving skills, and are interested in a long-term career opportunity in a positive team environment, we encourage you to apply!
As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.