Adjoint(e Administratif(ve, Service a la clientele / Administrative Assistant, Customer Service
$17.6 per hourAchēv
For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth. Join us in helping diverse Canadians and newcomers achieve their full potential!
The CLBPA is a comprehensive CLB-based language assessment with in-person and online processes designed for placement of eligible learners into government-funded language training classes. Reporting to the Coordinator, the Administrative Assistant will provide courteous and timely support services with effective communication and strong administrative skills for the Language Assessment Training and Support (LATS) project. The Administrative Assistant plays a supporting role in help desk coverage and pilot testing. Provide administrative support for the Coordinator
Assist with pilot testing activities as needed
Provide assistance with the CLBPA Help Desk
Assist with maintaining the help desk log
Assemble CLBPA kits and track inventory of materials
Assist with monitoring registrations and taking meeting notes as needed
Participate in User Acceptance Testing (UAT) for each sprint defined by IT
Participate in special projects and undertake other duties as assigned
Oral and written fluency in English required
Ability to provide technical support for online meeting platforms (Zoom, Teams)
Proficiency in MS Office (Word, Excel, PowerPoint, Outlook), video conferencing, internet research, databases
Customer-service oriented and able to use good judgement
Ability to work a flexible schedule depending on project needs
Ability to travel to external sites if needed
Hourly rate: $17.60
We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. So, if you’re excited about this role or another one, please apply on our website
$21 - $23 per hour
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