Casual/Part-time Front Desk Agent
Extendicare
Candidates are invited to apply for the position of casual Receptionist including evenings and weekends to work at Extendicare Hillcrest locations, with 112- bed long term care home, located in NW Calgary, Alberta.
Reporting to the Office Managers, the Receptionist is responsible for providing clerical and administrative and scheduling support to ensure that office, reception and scheduling services are provided in a courteous, effective, and timely manner.
Answer and forward telephone calls, take messages, schedule appointments
Accounts Payable & Accounts receivables processing and collection
Processing Resident Census
Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
Monitor front door for residents at risk to elope
Adhere to established policies and procedures regarding quality assurance, fire, safety, and environment and infection control.
Replace Staffing Scheduler and all duties when required
Post-Secondary education with a payroll, customer care focus.
standard office practices,
use of office equipment,
computer fundamentals and software
Proficiency in Word and Excel is a requirement
Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self-directed in their completion
Part time When you choose to build your career with Extendicare, you're joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
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