Product Manager - Government Contract

Build better healthcare together
Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.
We're looking for a Product Manager to join our team focused on the patient experience — helping people find, access, and navigate care on Maple. This is a 12–18 month contract role and a unique chance to shape how millions of Canadians experience care.

In this role, you'll lead product work from discovery through launch and iteration — turning patient research, data, and feedback into clear product choices that improve the experience of getting care. You'll partner closely with Product, Engineering, Clinical, Marketing, Customer Support, Data, and our AI Centre of Excellence to ship experiences patients actually feel. We're looking for a hands-on AI builder — someone who uses AI to prototype, test, automate, and ship, whether that experience comes from product management or from independently launching AI products, mobile apps, or other software for real people.
Develop a strong understanding of patients and where they struggle to access care through research, data, journey analysis, and direct feedback.
Bring a builder mentality to the work: use AI, prototyping, and other tools to make ideas tangible, test assumptions early, and help the squad get to working software quickly.
Translate patient needs and healthcare, business, technical, and regulatory constraints into clear product direction and thoughtful trade-offs.
Keep the squad and cross-functional partners aligned by communicating decisions, progress, risks, and changes clearly.
You’ll lead features and initiatives through launch and iteration, help the squad move faster from problem to working version, and ship AI-enabled solutions where they create real value. 2+ years of product management experience in a software environment, or equivalent hands-on experience building and launching AI-enabled digital products in another role.

• You’re comfortable using AI and prototyping tools directly to explore problems, test ideas, and create working versions rather than relying only on documents.
• The ability to use data, research, and customer insight to make product decisions and measure whether the work created value.
• Experience working closely with engineering and design to shape and deliver digital product experiences.
• Bonus points for experience in healthcare or another regulated industry, consumer products, marketplaces, care navigation, complex platforms or integrations, or building AI products with real users.

Comprehensive health coverage: Medical, dental and life insurance because your peace of mind—and your loved ones—matter most
Health spending account: Use it for professional development, wellness expenses or a one-time boost to your retirement savings. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Group retirement savings plan: Invest in your future with our group retirement plan
Existing vacancy, full-time, 12-18 month fixed-term contract
Vacation: 3 weeks
Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.
Use of artificial intelligence
We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates.