Deduction and A/R Analyst- 12 Month Contract

About the position   13 MONTH CONTRACT

Location:  Toronto- Hybrid- 2/3 days in office

Salary :60-80K

Job Title
Trade Deductions Analyst

The Practical Detail
Location: Toronto, Ontario, Canada
Working Model: Hybrid
Contract Type: Temporary Contract - 13 months approx

Why this role matters
In your first year, you will manage and resolve over 450 customer trade deductions monthly, ensuring timely clearance and recovery to protect cash flow and reduce financial risk. This role is vital to Flora Food Group’s financial health, preventing trade spending leakage and maintaining accurate revenue reporting. By working closely with Sales, Finance, and Customer Service, you help keep customer accounts current and support the smooth flow of funds that enable us to deliver better food to kitchens everywhere. Your work directly impacts profitability and strengthens our ability to invest in culinary innovation.

What you'll do

• Manage and clear customer trade deductions and disputes, ensuring accuracy and timely resolution.


• Validate and administer unauthorized trade promotion claims, identifying invalid deductions and pursuing recovery.


• Maintain precise financial records through deduction coding, reconciliations, and month-end support in SAP.


• Monitor deduction aging, prioritizing high-value cases to improve cash recovery and reduce write-offs.


• Collaborate with Sales, Customer Service, Supply Chain, and Finance teams to gather documentation and resolve issues.

Performance
You will own the deduction management process, driving measurable improvements in cash flow and working capital. Success means resolving 450+ deductions monthly, reducing aged deductions by 10-15%, and maintaining 95%+ accuracy in month-end activities. Your data-driven approach will ensure timely recovery of funds and clear visibility into trade spending trends, supporting Flora Food Group’s financial stability and growth.

Care
This role reports to the Trade Deductions Team Lead and operates within a collaborative, cross-functional environment. You will work closely with teams across Sales, Revenue Management, Customer Service, Supply Chain, and Finance to ensure compliance and audit readiness. Your responsible management of deductions protects long-term financial health and supports sustainable business practices that benefit our customers and communities.

Passion
You bring a genuine interest in the food industry and understand how financial accuracy and trade spend control contribute to delivering better food experiences. Your curiosity about process improvements and dedication to quality help raise the bar in deduction management. You take pride in your craft, knowing that your work supports the innovation and reliability Flora Food Group is known for.

About you
You have solid experience managing trade deductions, accounts receivable, or customer claims, ideally within the consumer packaged goods or food industry. You are proficient in SAP and advanced Excel, comfortable handling high transaction volumes with strong analytical skills. You communicate clearly and confidently with internal teams and customers, taking ownership of your portfolio and driving issues to resolution. You thrive in a structured yet dynamic environment, balancing accuracy with efficiency.

You take pride in working for a company with over 150 years of expertise in food, and you understand that excellent work in every function is what allows Flora Food Group to put better food on tables around the world. You bring the same rigour and care to your discipline that our teams bring to every product, because how we work is as important as what we make.

Where this could lead to
This role offers valuable experience in trade deductions and order-to-cash operations within a leading food company. While this is a fixed-term contract, the skills and network you build can open doors to roles in commercial finance, revenue management, customer finance, or order-to-cash leadership in the future.

What's next
If this opportunity sounds exciting, we'd love to hear from you.

We understand your resume might not be up to date and recommend that you apply with what you have or your LinkedIn Profile. Flora Food Group is dedicated to building an inclusive and diverse workplace, we understand that you might not meet all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles.  

Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.  

No personal characteristics should be a barrier to joining Flora Food Group. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.