Digitization Technician (12-month contract)

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED
We are seeking a detail-oriented Digitization Technician to support a high-impact project focused on transforming analogue collections documentation into structured, accessible digital records across multiple museum departments.

Reporting to the Manager, Collections Information and supervised by the Project Manager, Collections Information, this role is responsible for digitally capturing primary source materials and contributing to enhancing ROM’s collection information systems. You will work closely with curators, collections staff, and researchers to ensure historical records are accurately captured, organized, and made accessible for future research and engagement.

This is a full-time, 1-year contract position, with the possibility of extension.

Please note that candidates selected for an interview may also be considered for similar temporary opportunities at ROM over the next 3–4 months.

HOW YOU WILL MAKE AN IMPACT

• Digitally capture analogue collections documentation (e.g., ledgers, field notes, catalogue cards) through scanning and photography workflows
• Upload and organize digital assets within centralized systems, ensuring adherence to established naming conventions and file structures
• Apply established metadata standards and protocols to accurately describe and classify digital records
• Perform quality control on digitized content and metadata to ensure consistency, completeness, and data integrity
• Capture and maintain accurate photographic representations of analogue materials
• Support data cleaning and preparation activities to improve usability and accessibility within collections systems
• Liaise with Collections staff (including curators, registrars, conservation teams, and specialists) to gather, verify, and exchange information related to digitization efforts
• Identify and appropriately handle sensitive or confidential information
• Manage high volumes of digitization output while maintaining exceptional attention to detail and accuracy
• Work independently to meet project timelines and deliverables

WHAT YOU BRING

• A Bachelor’s degree in history, information science, data management, or a related field, or equivalent practical experience
• Minimum two (2) years of experience supporting digitization, data entry, records management, or collections-based projects (experience in a cultural, archival, or research environment is an asset)
• Additional coursework in museum studies, archives, or information science is considered an asset
• Demonstrated experience in cataloguing, data entry, and data manipulation
• Strong proficiency in Microsoft Excel (e.g., sorting, filtering, data cleaning, basic functions)
• Experience with Adobe Suite and SharePoint; familiarity with tools such as OpenRefine is an asset
• Experience with book/document scanning and digital imaging workflows
• Working knowledge of metadata standards and best practices
• Ability to read cursive handwriting
• Strong attention to detail and commitment to accuracy
• Excellent organizational and time-management skills
• Ability to handle confidential and sensitive information with discretion
• Ability to work independently in a structured, project-based environment

This role is ideal for individuals early in their careers who are looking to build hands-on experience in digitization, collections data, and museum operations.

WHAT WE OFFER

• Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account and an Employee Assistance Program.
• Worry-free retirement savings: With our optional pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
• Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
• And more!

SALARY & TERMS OF EMPLOYMENT

• START DATE: July 2027
• OPEN DATE: April 29, 2026
• CLOSE DATE: May 15, 2027
• STATUS: Full-time contract
• EMPLOYEE GROUP: OPSEU Local 543
• EXPECTED COMPENSATION: Salary: $56, 184 - $64,210
• SCHEDULE: 35 hours weekly
• PROBATIONARY PERIOD: Six (6) months
• LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

1. Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
2. First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
3. Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

• Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at for assistance.

ADDITIONAL INFORMATION

• ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
• ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
• This posting is for an existing vacancy.

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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