Business Support Coordinator (12-Month Contract)

ValGenesis is a leading digital validation platform provider for life sciences companies. ValGenesis suite of products are used by 30 of the top 50 global pharmaceutical and biotech companies to achieve digital transformation, total compliance and manufacturing excellence/intelligence across their product lifecycle. 

 

Learn more about working for ValGenesis, the de facto standard for paperless validation in Life Sciences:  valgenesis.com/about

We're looking for a Business Support Coordinator  to join our team for a 12-month  contract. We are looking for someone  who thrives on organization, loves creating exceptional experiences, and enjoys being the person everyone can count on to keep things running seamlessly.  

This is a highly visible role where  you'll help shape the day-to-day experience for our employees, visitors, and leadership team. From creating a welcoming office environment and planning memorable team events to supporting travel  logistics and  assisting our Finance team,  you'll play  an important role in helping our business  operate efficiently as we continue to grow.  

Toronto, ON (Hybrid – 3 days/week in our downtown office)

What  You’ll Do :

Create an exceptional workplace experience:

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  Act as the primary point of contact for our Toronto  and Santa Clara offices.  

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  Ensure our office s   are welcoming, organized, fully stocked, and ready for employees and visitors every day.  

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  Build strong relationships with building management, cleaning services, and other office vendors.  

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  Manage office supplies, snacks, IT equipment, and company swag, ensuring inventory levels are  maintained .  

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  Keep our kitchen and shared spaces organized, ensuring supplies are  replenished and daily cleaning standards are met.  

Keep the business running smoothly:

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  Coordinate  senior leadership travel, including flights, hotels, and itineraries.  

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  Assist employees with travel expense reports and related administrative support.  

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  Manage office expenses, reconcile company credit cards, and  maintain   accurate records.  

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  Support our Finance team with day-to-day administrative tasks.  

Support our employee experience:

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  Assist with onboarding new employees, including preparing workstations, coordinating welcome activities, and ensuring a smooth first-day experience.  

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  Provide administrative support to the HR team across a variety of people-related activities.  

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  Assist with offboarding activities, including coordinating equipment returns, system access requests, and documentation.  

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  Respond to general employee inquiries and direct requests to the  appropriate HR team members.  

Bring our culture to life:

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  Plan and coordinate office celebrations, team events, and employee engagement activities.  

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  Organize onsite and offsite meetings, including executive meetings, ensuring every detail is taken care of.  

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  Look for opportunities to improve office processes, simplify workflows, and create efficiencies as our company scales.  

What You’ll Bring

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  2+ years of experience in office coordination, workplace experience, administrative support, executive support, or a similar role where you’ve had the opportunity to make a positive impact on the employee experience.  

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  A proactive and thoughtful approach — you naturally anticipate what needs to be done, take ownership, and enjoy finding ways to make things run more smoothly.  

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  Strong organizational skills and attention to detail, with the ability to balance multiple priorities while keeping things on track.  

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  A people-first mindset and a genuine desire to create a welcoming, helpful, and positive experience for employees, leaders, and guests.  

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  Experience coordinating travel, managing expenses, or supporting senior leaders is an asset.  

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  You can work independently, use good judgment, and confidently manage day-to-day responsibilities while knowing when to collaborate with others.  

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  You are able to handle confidential information with care, professionalism, and discretion.  

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  You have strong proficiency using Microsoft Office and other workplace productivity tools.  

$65,000 - $75,000 a year

We’re on a Mission

In 2005, we disrupted the life sciences industry by introducing the world’s first digital validation lifecycle management system. ValGenesis VLMS® revolutionized compliance-based corporate validation activities and has remained the industry standard.

Today, we continue to push the boundaries of innovation ― enhancing and expanding our portfolio beyond validation with an end-to-end digital transformation platform. We combine our purpose-built systems with world-class consulting services to help every facet of GxP meet evolving regulations and quality expectations.

The Team You’ll Join

Our customers’ success is our success. We keep the customer experience centered in our decisions, from product to marketing to sales to services to support. Life sciences companies exist to improve humanity’s quality of life, and we honor that mission.​

We work together. We communicate openly, support each other without reservation, and never hesitate to wear multiple hats to get the job done.

We think big. Innovation is the heart of ValGenesis. That spirit drives product development as well as personal growth. We never stop aiming upward.

We’re in it to win it. We’re on a path to becoming the number one intelligent validation platform in the market, and we won’t settle for anything less than being a market leader.​

How We Work

Our hybrid schedule is 3 days per week, within a reasonable commuting distance to our Toronto office. We believe that in-person interaction and collaboration fosters creativity, and a sense of community, and is critical to our future success as a company. 

ValGenesis is an equal-opportunity employer that makes employment decisions on the basis of merit. Our goal is to have the best-qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics protected by local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.