Client support manager (Romania)
Novakid School
Novakid is an international English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards (Novakid teachers are from the US, UK and other countries). Moreover, we are an advanced IT company of 400+ professionals.
We are looking for a Client support manager with knowledge of Romanian at the advanced / bi-lingual level.
Duties:
Support users in Romanian, solving problems that arise during the lesson
Knowledge of Romanian - Advanced (at least C1/C2);
Knowledge of English (at least B2, C1+ is better);
Experience of working in support welcome;
Experienced PC user;
Responsibility and care;
Multi-tasking.
We offer:
Remote work
Friendly team
40 hours per week (morning and evening shifts), one working day on weekend
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