Senior Salesforce Production Support Engineer - CRM, BPM & Application Operations
Full-time
Astra North Infoteck Inc.
Senior Salesforce Production Support Engineer – CRM, BPM & Application Operations
Skills Required
• As a Senior Software Engineer and a member of the Application Operations Service and Quality Engineering – Customer Relationship Management and Business Process Management (AOSQE CRM BPM) Production Support Team, utilize knowledge of technology, processes, products, people, and quality concepts.
• Ability to work and communicate directly with business partners in business terms with minimal supervision.
• Demonstrate initiative, accept responsibility, and be accountable for results.
Key Responsibilities
• Support the Salesforce.com platform and the back-end administration applications used to support its functionality.
• Provide critical day-to-day technical and process support for the Salesforce.com platform.
• Work with business and technical teams to ensure technology and process solutions meet business needs.
• Support multiple business units with client interaction and automation applications.
• Provide ongoing production support, including:
• Problem analysis
• Issue resolution
• Escalation
• Reporting
• Review and analyze issues independently.
• Work with Agile delivery teams and technical support partners to understand and resolve issues raised by business teams.
• Collaborate with vendors to provide solutions, resolve problems, and maintain environment stability.
• Document business issues and the corresponding solutions provided.
• Define and ensure requirements for transition to support, including:
• Data
• Workflow
• Logical processes
• Interface design
• Internal and external checks
• Controls
• Inputs
• Outputs
Vacancy posted 28 days ago
Similar jobs that could be interesting for youBased on the Senior Salesforce Production Support Engineer - CRM, BPM & Application Operations in Toronto, ON vacancy
$57k - $102k per year
...as the largest 100% Canadian-owned and operated professional services firm in our country... ...As a member of the Archer (GRCE) production support team, your typical day will involve monitoring... ...your .NET expertise to troubleshoot application and integration-related challenges....SuggestedPermanent employmentFlexible hours- ...Pega Senior System Architect (CSSA) | Pega Platform | Production Support | Application Operations | Case Management Job Description Skills Required • 8–10 years of IT experience, with significant experience working on Pega Platform projects. • Pega Certified...SeniorPermanent employment
- ...Senior Java Application Support Engineer – Java, Spring, SOAP, SSL/TLS & Production Support Required Skills • Minimum 12+ years of hands-on experience in enterprise application development and production application support. • Strong experience supporting mission...Senior
$69.7k - $98.4k per year
...Job Description: Provide a broad range of data engineering functions including data modeling data quality... ...functions. KEY ACCOUNTABILITIES: Monitoring and supporting production data pipelines workflows and platform operations. Troubleshooting Databricks jobs notebooks...SuggestedFull timeWork from home$105k - $234k per year
...future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we... ...coaching -- About the team We're growing our Product Engineering & Development team and seeking an experienced Senior Manager who bridges pre-sales and delivery. You'...SeniorPermanent employmentFlexible hours- ...Salesforce Production Support Analyst Salesforce Administration Apex & nCino Role Description Handle production incidents end-to-end including... ...loan management system and basic understanding of Lending operations. Strong experience integrating Salesforce with other...SalesforceFull time
- ...The Role Proofpoint is seeking a Contract Associate Product Support Engineer for our Enterprise Email Archiving Software. The successful... ...sellersand Proofpoint Partners via phone and the ticketing system (Salesforce experience preferred) Manage cases in the ticketing...SalesforceFull timeContract workWork at officeRemote workFlexible hoursShift work
$86.5k - $136.5k per year
...This role is responsible for supporting production and business applications, monitoring application health, and proactively identifying and escalating issues... .../accuracy, and model drift—plus knowledge of prompt engineering, MCP, RAG, Token Management, AI KPIs. What makes...Minimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week$70k - $85k per year
...Will Do Provide Level 2 and Level 3 application and systems support for Roadside and Travel applications... ...to improve system stability and operational efficiency Ensure escalation procedures... ...-on experience in application or production support roles ~ Experience...Permanent employmentWeekend workAfternoon shift$50 per hour
...Role: Salesforce CRM Business Analyst Rates: Up to $50.00 p/h INC. Structure: 8 month contract... ...-- We have a great new opportunity to support one of our banking clients in a contract... ...Experience facilitating workshops with senior business stakeholders. • Strong...SeniorSalesforceContract workBank staffWork at office$81.6k - $115.2k per year
...Job Description Provide a broad range of data engineering functions including data modeling data quality... ...functions. KEY ACCOUNTABILITIES: Monitoring and supporting production data pipelines workflows and platform operations. Troubleshooting Databricks jobs notebooks...Full timeWork from home$122.74k - $141.95k per year
...and appetite for new challenges. Security Engineers work in a variety of ways to constantly... .../cloud penetration, web and mobile application testing, source code reviews, threat analysis... ...parents. Growth & Development - We support your career progression and invest in your...SeniorWork at officeRemote workWork from homeFlexible hours2 days per week3 days per week- ...are seeking an energetic and detail-oriented Junior Application Support Specialist to support day-to-day operations within a high-volume shared hosting environment. In... ...of enterprise Java applications. Working alongside senior systems administrators and middleware engineers,...SeniorContract workInternshipManual laborWork at office
$65k - $115k per year
Salesforce Quality Engineer Position Description This role is hybrid and requires the successful... ...Salesforce QA Engineer to join our team and support the successful delivery of Salesforce... ...between Salesforce and external applications, including Salesforce-to-Salesforce...SalesforceWork at office3 days per week$98.4k - $137.8k per year
...In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve... ...Director, you will work closely with product and technology teams to design,...SeniorSalesforceRemote work$60k - $75k per year
...Assist with troubleshooting application system related issues. Identify... ...project documentation; supporting project deliverables; determining... ...and updates. Diligently support and lead where needed, various... ...otherwise protected under applicable human rights legislation. MPI...Permanent employment- ...headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates.... ...flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring...SeniorPermanent employmentFull timeInternshipWork at office
- We are seeking an accomplished Senior Solution Architect - CRM to drive the solution design, implementation... ..., and guiding cross-functional engineering squads to build scalable, highly available... ...CRM platforms with core business applications. Power Platform & Extension...SeniorContract work
$69k - $114k per year
...largest 100% Canadian-owned and operated professional services firm in... ...Deloitte Global is the engine of the Deloitte network. Our... ...typical day look like? The Application Segmentation Engineer candidate... ...Secure Workload and Illumio. Support policy lifecycle activities...Permanent employmentRemote workFlexible hours$90k - $125k per year
...Could you be the full-time Application Design Engineer – Supervision Control Center (SCC) in... ...Write System data-related specifications Operational context description if applicable... ...system teams (ETCS, TMS, RBC, Iconis product, Turnkey, S&TC, Interlocking, Safety,...Long term contractFull timeWorldwideFlexible hours$45k - $55k per year
...advanced enterprise and field operations solutions, purpose-built for... ...transforms how firms optimize productivity, minimize risk and drive... ...to screen, assess, or select applicants Duties & Responsibilities... ...rather than handling simple support requests You want to engage...Full timeSeasonal workNight shift- ...technologies in ways that drive improvements in operational efficiency and impact, both for our... ...doing, on real work that matters. A Senior Salesforce Consultant is able to work... ...document and craft solutions with limited support from development team members. The Senior...SeniorSalesforceLong term contractFull timeRemote workWorldwideFlexible hours
$88.63 - $106.36 per hour
...RQ11324 - Software Developer - CRM - Senior On-Site Contact: 8 months (150 business days) Two onsite work... ...services (REST JSON AJAX). Ability to troubleshoot and support incident management and operations. Experience developing web applications (JavaScript...SeniorLong term contractFull timeContract workTemporary workWork at office- ...organization, irrespective of their seniority. Your voice will be heard... ...Fitch is also committed to supporting its employees by advancing... ...us on this journey. Salesforce Support Triage Specialist -... ...experience strongly preferred. Productivity tools : Experience with...SalesforceWork at officeImmediate start
$120k per year
...what it takes to be our next CRM Marketing Manager. Growth opportunity... ...of our lifecycle marketing engine across email, SMS, push... ...~ Familiarity with CRMs like Salesforce. ~ Direct response marketing... ...your career forward with our support! And of course, we’ll cover your...SalesforceCasual workInternshipWork at officeFlexible hours$110k - $125k per year
...we believe the most important products of the next decade haven't... ...for passion. We're a crew of engineers, designers, and product leaders... ...seeking an experienced Product Operations Manager to own and elevate... ...function. This isn't a support role in the traditional sense...Full timeWork at officeRemote work$156k - $214.5k per year
...in town — we help them discover the best products from around the world to sell in their... ...start and grow their businesses. As a Senior Engineer (L4), you’ll own the core services and systems... ...and comprehensive benefits designed to support your life inside and outside of work....SeniorWork at officeLocal areaRemote workMonday to friday3 days per week$124k - $171k per year
...are looking for builders and owners who operate with speed and urgency and execute with... ...talk. THE OPPORTUNITY Auth0 is hiring a Senior Product Operations Manager to report to the... ...operational, logistical, and project-related support to the Chief of Staff and Auth0 Product...SeniorLocal areaWorldwide$60k - $75k per year
...mission-driven team building intelligent products that cut through complexity, accelerate... ...team is growing too. The Technical Support Engineer role sits between a Support Specialist... ...team Configuration & Technical Operations ~ Manage and maintain customer-specific...SeniorFull timeCasual workInternshipImmediate startFlexible hours- ...L3 Hyland OnBase Production Support Engineer Experience Required: 8+ Years Must Have Technical/Functional Skills • Deep expertise... ...troubleshooting skills • Experience in enterprise application architecture and support models • Experience with integration...Permanent employment
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Salesforce Production Support Engineer - CRM, BPM & Application Operations. Be the first to apply!
Related searches
- entry level salesforce developer Toronto, ON
- salesforce developer Toronto, ON
- senior salesforce developer Toronto, ON
- operations engineer Toronto, ON
- cloud operations engineer Toronto, ON
- production engineer Toronto, ON
- remote support engineer Toronto, ON
- technical support engineer Toronto, ON
- customer support engineer Toronto, ON
- IT network engineer Toronto, ON