Senior Pega Production Support Engineer (Pega CSSA, Application Operations, Incident Management, Case Management)
Full-time
Astra North Infoteck Inc.
Pega Senior System Architect (CSSA) | Pega Platform | Production Support | Application Operations | Case Management
Job Description
Skills Required
• 8–10 years of IT experience, with significant experience working on Pega Platform projects.
• Pega Certified Senior System Architect (CSSA) certification is mandatory.
• Strong experience in:
• Application Operations Support
• Production Support environments
• Hands-on experience with:
• Incident management
• Problem management
• Change management processes
• Good understanding of:
• Pega architecture
• Case management
• Integrations
• Business process implementation
• Experience troubleshooting production issues and performing root cause analysis.
• Knowledge of deployment and release management processes.
• Strong communication and stakeholder management skills.
• Must be eligible for security clearance/background verification requirements.
Vacancy posted 24 days ago
Similar jobs that could be interesting for youBased on the Senior Pega Production Support Engineer (Pega CSSA, Application Operations, Incident Management, Case Management) in Toronto, ON vacancy
$57k - $102k per year
...future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we... ...like? As a member of the Archer (GRCE) production support team, your typical day will involve monitoring and managing production incidents, triaging issues, and...SuggestedPermanent employmentFlexible hours$85k - $110k per year
...company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth .... ...innovative health data platform and data management solutions, which are used in over 20... ...find plenty of reasons to SMILE! The Senior Application Support Developer is responsible for...SeniorRemote jobLong term contractFull timeFlexible hours$80k - $130k per year
L3 Application Support Engineer Position Description This role is hybrid and 4days/week in Toronto downtown office. The Level 3 Application Support Engineer provides senior level production support for mission critical faster payment and bill payment platforms. This...SeniorWork at office- ...We do have a job opening for Application Support Specialist - Senior for our direct client Province of Ontario. The position details are given below... ..., workflows, flows, permissions, reports, dashboards) Incident & Ticket Management Demonstrated ability to: Manage...SeniorFull time
$140k - $180k per year
...sales compensation is designed, managed and optimized. We handle... ...The Role Forma is hiring a Product Manager to lead key initiatives across our ICM Operations platform , spanning Core Services... ...ll Do Reporting to the VP of Engineering, you will own a portfolio of platform...SeniorLong term contractFull time$85k - $100k per year
...like Smile Digital Health means supporting our mandate for... ...health data platform and data management solutions, which are used in... ...of reasons to SMILE! The Application Support Developer is responsible... ...and QA teams to support the product. This position will include on...Remote jobLong term contractFull timeFlexible hours$55.52 - $59.48 per hour
...RQ10557 - Application Support Specialist - Senior Duration : 7 Months (155 Business Days) + 1 Possible extension Location: ONSITE at 40 St Claire Avenue... ...time and adhere to government and ministry standards ~ Manage JIRA /eSMT incident tickets and work with project...SeniorFull time$86.5k - $136.5k per year
...This role is responsible for supporting production and business applications, monitoring application health, and proactively identifying and escalating issues... ...where needed. Triage and clarify support tickets (incidents and service requests), coordinating with reporters and...SeniorMinimum wageWork at officeLocal areaRemote workFlexible hours3 days per week1 day per week- We are seeking a dedicated Senior Application Support Specialist to deliver comprehensive production application support, issue resolution, and project coordination across enterprise IT environments. In this role, you will manage full incident lifecycles, coordinate cross-functional...SeniorContract work
$111.7k - $149k per year
...Position Title: Use Case Governance and Operations Manager Position Type: Regular - Full-Time Grade: Grade 06 Requisition ID: 44035... ...prioritization activities. The position partners closely with AI Engineering Risk Privacy and Business stakeholders to uphold quality...Full timeInternshipWork at officeRemote workWork from home2 days per week$85.5k - $104.5k per year
...exciting new chapter of growth! Our product team is scaling quickly, but... ...we plan, communicate, and operate needs consistency across... ...Relay as a Product Operations Manager. You'll play a crucial role... ...closely with Product, Engineering, Analytics, and Operations to...SeniorFull timeInternshipWork at officeTrial periodFlexible hours3 days per week- ...derive value from Pigment by being a product expert and problem solver – be it troubleshooting... ...members, guiding them on complex cases You will own Support tickets from creation to closure... ...will replicate and escalate bugs to Engineering/R&D Team You will collaborate with...SeniorFull timeImmediate startRemote workTrial period
- ...Role: Pega Application Support Analyst Unix SQL Dynatrace & ELK Toronto ON - Hybrid (4 Days WFO) 6-12 months Role Descriptions:... ...and communication skills to stay on top of ongoing issues and manage situations involving multiple teams both technical and business...Full time
$150k - $190k per year
...revolutionizing how sales compensation is designed, managed and optimized. We handle billions in annual managed... ...performance and improve go-to-market agility. Our engineering organization includes multiple product application teams responsible for delivering core customer-facing...SeniorFull time- ...the way you’d like, where you’ll be supported and inspired by a collaborative... ...inclusive world. Job Description Application Support (Windows, UNIX/Linux,... ...PostgreSQL) This role is part of the Production Support and Reliability Engineering team, responsible for ensuring the...Permanent employmentFull timeLocal area
$110k - $125k per year
...Bethink Labs, we believe the most important products of the next decade haven't been built... ..., we hire for passion. We're a crew of engineers, designers, and product leaders who... ...We're seeking an experienced Product Operations Manager to own and elevate our product operations...Full timeWork at officeRemote work$124k - $171k per year
...-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This... ...are too, let's talk. THE OPPORTUNITY Auth0 is hiring a Senior Product Operations Manager to report to the Chief of Staff and Head of Operations, Auth0...SeniorFull timeLocal areaWorldwide$104k - $145k per year
...we’d love to hear from you! We are looking for a Senior Software Developer, Application Support ! Reporting to the Associate Director, IT, this senior... ...Application Support team will work across Zensurance's engineering domains to investigate, diagnose, and resolve complex...SeniorRemote jobFull timeWork at officeHome officeFlexible hoursWeekend work- ...PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help... ...Service, Security, and other teams across the organization. Senior Product Manager for AI and Automation PagerDuty is redefining...SeniorFull timeLocal areaFlexible hours
- ...accelerate the journey from lab to commercial production through faster scale-up/tech transfer,... ...combines expertise across chemical engineering, manufacturing, AI, and software to... ...problems. The Role As Senior Product Manager, you will work directly with the Founding...SeniorFull timeInternshipShift work
- ...still can’t access or use their operational data. We solve that gap.... ...reduce downtime, and optimize production. Backed by leading investors... ...experienced operators, engineers, and leaders who have done this... ...how we communicate, or how we support each other. We’re a growing...SeniorFull timeInternshipShift work
- ...better for Canadians. About the Role We are seeking a Senior Product Manager to own and evolve critical areas of Phoenix & Raven's patient... .... This role functions across patient trust, growth, and operational excellence, leading strategy, roadmap development, and execution...SeniorLong term contractInternshipWork at officeRemote workFlexible hours
$110k - $135k per year
...Trustpilot rating from our customers. Supported by Fairstone Bank of Canada and... ...Fig’s future beyond its current product lineup. Working closely with senior leaders across the company, you’ll... ...strategy, designing customer and operational experiences, and driving execution...SeniorLong term contractFull timeWork at officeRemote work1 day per week- ...systems specifications into working, tested applications. This includes analysis, design and... ...which arise during the use and operation of software packages, including technical... ...implementation, conversion, and on\-going production support. \\\ Knowledge transfer to fellow...SeniorContract work
- ...& technology team to build digital products excite you? Then the Senior Product Consultant position at Apply... ...role sits within the Product Management team at Apply Digital, and is the backbone... ..., requirements management, and operational integrity of the products. Your duties...SeniorFull timeWork at officeRemote workFlexible hours
$132.8k - $166k per year
...We are seeking a seasoned Senior Manager to lead two critical and complementary functions within Business Technology: IT Product Management and IT Software Asset Management. This is... ...bringing structure, strategic alignment, and operational excellence to both disciplines. This...SeniorRemote jobFull timeContract workWork at officeFlexible hours$110k - $160k per year
...difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an... ...from mobile, computer, cloud, and emerging data sources. As Senior Product Manager, Axiom, you will own a core part of that platform and bring...SeniorLong term contractFull timeWork at officeLocal areaFlexible hours$127k - $145k per year
...role As we continue to scale the delivery of care to Maple members, we’re looking for a Senior Product Manager to lead Maple’s provider experience and the product work that supports our Clinical and Customer Support Operations teams. In this role, you’ll own the...SeniorFull timeSecond job$125k - $145k per year
...financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS ) is a national tech solution that boosts lien... ...retail. Role Summary We’re looking for a Senior Product Manager to drive key initiatives within our fintech...SeniorLong term contractFull time$90k - $175k per year
...largest 100% Canadian-owned and operated professional services firm in... ...shape, and win pursuits • Support pricing and scoping work,... ...succeed • Consolidate and manage the deal desk/pipeline, capturing... ...: Architect cloud-native applications across the full technology stack...Permanent employmentFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Pega Production Support Engineer (Pega CSSA, Application Operations, Incident Management, Case Management). Be the first to apply!
Related searches
- production engineer Toronto, ON
- operations engineer Toronto, ON
- cloud operations engineer Toronto, ON
- remote support engineer Toronto, ON
- IT network engineer Toronto, ON
- customer support engineer Toronto, ON
- technical support engineer Toronto, ON
- senior solution architect Toronto, ON
- senior qa analyst Toronto, ON
- senior vice president Toronto, ON