senior solution architect - crm.

We are seeking an accomplished Senior Solution Architect - CRM to drive the solution design, implementation, customization, and governance of enterprise-wide platforms. In this role, you will define the overarching structure, layering, and interaction patterns across CRM platforms, cloud services, and core business systems. You will lead end-to-end architecture tracks—authoring technical deliverables, establishing reusable design patterns, and guiding cross-functional engineering squads to build scalable, highly available enterprise solutions.

Location: Toronto, ON (Fully Onsite – 5 days/week required)

Duration: 6-month contract.

Advantages
Strategic Architecture Ownership: Direct the end-to-end architectural vision for enterprise-wide CRM and cloud ecosystems.

Cutting-Edge Tech Stack: Architect complex solutions combining Microsoft Dynamics 365, Power Platform, Azure Integration Services, and MuleSoft.

High-Level Executive Exposure: Serve as a trusted advisor, presenting technical roadmaps and decision records to executive governance committees.

Comprehensive Deliverable Scope: Lead the creation of full-spectrum architecture frameworks, security models, and implementation roadmaps.

Responsibilities
Enterprise Platform Architecture: Define and govern the structural design and interactions of CRM systems, establishing reusable solution components, security boundaries, and technical quality metrics across distributed environments.

Solution & Integration Design: Design scalable enterprise integration architectures using Azure Integration Services, API Management, MuleSoft, and event-driven patterns to connect CRM platforms with core business applications.

Power Platform & Extension Engineering: Architect Model-Driven Apps, Power Automate workflows, Power Pages portals, PCF Controls, custom APIs, and Azure-hosted components.

Data & Security Modeling: Design complex Dataverse schemas, common data models, and multi-tenant security architectures—including business units, role-based access controls, and Microsoft Entra ID authentication.

Technical Architecture Governance: Author essential architecture deliverables, including Solution Architecture Documents, Physical/Logical Diagrams, Data Flow Diagrams, Security Designs, and Technology Decision Records.

Stakeholder Facilitation & Advisory: Lead architecture review sessions, present solution options and risk assessments to governance committees, and provide strategic advisory to executive leads and project stakeholders.

Engineering Mentorship: Provide technical direction, code review guidance, and architectural oversight to delivery teams across all project implementation phases.

Qualifications
Dynamics 365 Architecture Seniority: Extensive experience in Microsoft Dynamics 365 Solution Architecture, including end-to-end design, implementation, customization, and platform governance (Strictly Required).

Power Platform Mastery: Proven experience designing and implementing Microsoft Power Platform solutions, including Model-Driven Apps, Power Automate, Power Pages, and Business Process Flows (Strictly Required).

Azure Cloud Architecture: Deep experience architecting Azure-based enterprise solutions, leveraging Azure Integration Services, App Services, Functions, API Management, and cloud-native components (Strictly Required).

Enterprise Integration Design: Demonstrated experience designing enterprise integration architectures and scalable integration patterns across disparate platforms (Strictly Required).

Architecture Deliverable Authoring: Proven track record producing formal architecture deliverables including Physical Architecture Diagrams, Solution Architecture Documents, Integration Specifications, Security Designs, Data Flow Diagrams, and Decision Records (Strictly Required).

Dataverse & Security Modeling: Hands-on experience with Microsoft Dataverse data modeling, identity and access management (IAM), Microsoft Entra ID, and complex role-based security models.

Consultation & Facilitation: Exceptional communication, executive presentation, and negotiation skills to facilitate design workshops and achieve consensus across technical and business leadership.

Summary
If you're interested in the "Senior Solution Architect - CRM" role based in Toronto, we encourage you to apply online at
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com to ensure their ability to fully participate in the interview process.

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