Salesforce Quality Engineer

Salesforce Quality Engineer

Position Description
This role is hybrid and requires the successful candidate to work from our downtown Toronto office and/or the client site a minimum of three (3) days per week, subject to change based on business or client requirements.

We are seeking a detail-oriented Salesforce QA Engineer to join our team and support the successful delivery of Salesforce initiatives. The ideal candidate will have strong experience in end-to-end testing of Salesforce implementations, with a particular focus on integration testing and validating complex system interactions. The successful candidate will work collaboratively with business stakeholders, developers, and cross-functional teams to ensure the delivery of high-quality, secure, and reliable solutions.

Your future duties and responsibilities
• Perform end-to-end testing for Salesforce implementations, with a strong emphasis on integration testing.
• Validate data flows and system interactions between Salesforce and external applications, including Salesforce-to-Salesforce integrations using Salesforce Connector.
• Design, develop, execute, and maintain comprehensive test plans, test cases, and test scripts.
• Test and validate functionality within Salesforce, with particular focus on the Leads and Opportunities modules to ensure data integrity and business process accuracy.
• Identify, document, prioritize, and track defects through to resolution while collaborating with development teams.
• Partner closely with business stakeholders, developers, business analysts, and other cross-functional teams to understand requirements and ensure comprehensive test coverage.
• Ensure quality standards, security requirements, and testing best practices are adhered to throughout the software development lifecycle.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance testing processes and overall product quality.
• Support test automation initiatives where applicable.

Required qualifications to be successful in this role
• Proven experience in end-to-end testing of Salesforce applications.
• Strong experience with Salesforce integration testing and validation of data flows across interconnected systems.
• Hands-on experience testing Salesforce-to-Salesforce integrations using Salesforce Connector.
• Solid understanding of Salesforce CRM, particularly the Leads and Opportunities modules.
• Experience creating and executing test plans, test cases, and test scripts.
• Strong analytical, problem-solving, and defect management skills.
• Excellent communication and collaboration skills, with the ability to work effectively across technical and business teams.
• A strong understanding of software testing methodologies, SDLC, and QA best practices.
Nice to Have
• Experience with test automation tools such as AccelQ, Selenium, or Playwright.
• Experience in the Wealth Management or broader Financial Services domain.
• Experience working in Agile delivery environments.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $65,000–$115,000. This role is an existing vacancy."

#LI-GS!

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email . Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.