Customer-Focused Application Specialist I
John Brooks Company
Be part of John Brooks Company as an Application Specialist I, focusing on technical sales support in a thriving industry. Engage with customers to ensure correct product solutions and satisfaction. In this pivotal role, you will process customer orders, deliver technical recommendations, and manage the quotation process. Your role is vital in cultivating strong customer relationships and enhancing the sales experience while ensuring prompt issue resolution with suppliers. Candidates with a blend of technical knowledge and customer service expertise will excel in this environment. Key Responsibilities:
- Prepare and follow up on all customer quotations
- Provide detailed technical support and product advice
- Monitor the status of customer orders from start to finish
- Communicate frequently with customers about their needs
- Maintain accurate records for quote and project management
- 3 to 6 years in technical sales or customer support roles
- Proficiency in using order entry systems and Microsoft Office
- Strong problem-solving and communication skills
- Ability to prioritize tasks and adapt in a busy environment
- Team-oriented mindset with strong attention to detail
Vacancy posted 7 days ago
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