Applications Support Analyst Assistant Vice President

Take your career forward as an Applications Support Analyst at Citi. This role focuses on critical applications support and operational efficiency within Fixed Income Financial & Securitization. As part of the Citi team, you'll manage production support for strategic F&S applications while collaborating with global teams across various time zones. Your efforts will ensure system reliability, foster proactive problem resolution, and contribute to development initiatives that enhance application performance. You will play an integral role in incident management and capacity planning efforts. Key Responsibilities:

• Offer expert L2 support for essential applications
• Collaborate with teams to prioritize tasks and improvements
• Implement technical solutions for process enhancements
• Provide technical assistance via various channels
• Communicate updates to stakeholders and teams

Requirements:

• 5–8 years of relevant application support experience
• Expertise in SQL, Python, and Shell scripting
• Strong problem-solving and analytical skills
• Experience with change management
• Bachelor’s degree or equivalent experience

Enhance system stability and customer satisfaction at Citi with your expert support capabilities. #J-18808-Ljbffr