Bilingual Cash Application Specialist

Description

Bilingual Cash Application Specialist
Full-Time Permanent

Location: Mississauga-HYBRID
Hours: Monday-Friday 8:30am-5:00pm, 1 hour lunch
Salary: Up to $55K base salary (Total compensation, including bonus, up to 60K)
Annual Bonus: 6% to 8%, paid once per year

Client

Our client is a leading pharmaceutical distribution channel that continues to grow. Due to this tremendous growth, they are looking for a talented Cash Application Specialist to add to their team of professionals.

Summary

The Cash Application Specialist will be responsible for the accurate and timely application, reconciliation, and management of incoming payments within the Accounts Receivable function. This role supports the Financial Services Manager by ensuring customer payments are applied accurately and on time, maintaining financial data integrity, resolving payment discrepancies, and contributing to an efficient end-to-end Order-to-Cash process.

PERKS:

• Health Benefits provided day 1
• Tuition reimbursement
• Yearly Bonus
• DPSP
• Opportunity for Growth to Supervisory roles or Project Management positions
• 3 weeks’ vacation
• Personal/sick days + client is flexible
• Beautiful Workspace
• Great work culture

Responsibilities

Key Objectives

• Apply incoming payments, including EFT, cheque, and credit card payments, to customer accounts accurately and within defined timelines.
• Review remittance details and match payments to open invoices with a high degree of accuracy.
• Manage high-volume transaction processing while meeting daily service levels.
• Reconcile bank deposits to the Accounts Receivable subledger and general ledger, ensuring completeness and accuracy.
• Investigate and resolve unapplied, misapplied, or unidentified cash in a timely manner.
• Prepare journal entries and maintain clear, audit-ready documentation.
• Escalate unresolved reconciliation issues or payment exceptions to the Financial Services Manager, as appropriate.
• Identify and resolve payment discrepancies, including short payments, overpayments, and duplicate payments.
• Collaborate with Billing, Collections, and Customer Service to support integrated Order-to-Cash
• Communicate with customers, as required, to clarify remittance details and resolve payment application issues, escalating complex situations when necessary.
• Support month-end close activities, including reconciliations and reporting requirements.
• Follow established accounting standards, internal controls, audit requirements, and departmental procedures.
• Maintain accurate and complete Accounts Receivable records.
• Utilize ERP systems for cash application, reconciliation, and tracking activities.
• Identify opportunities to improve automation and streamline processes, providing recommendations to support continuous improvement initiatives.
• Support standardization and continuous improvement initiatives to enhance Accounts Receivable efficiency and performance.

Qualifications

Requirements

• Post-secondary education in Accounting, Finance, Business Administration, or a related field is preferred.
• 2-3+ years of practical experience in cash application, Accounts Receivable, payment processing, reconciliation, accounting support, or Order-to-Cash processes.
• Experience applying incoming payments, reviewing remittance details, matching payments to invoices, and managing high-volume transactions.
• Strong understanding of bank reconciliations, AR subledger/general ledger reconciliation, journal entries, and month-end close support.
• Experience investigating and resolving unapplied cash, misapplied cash, unidentified payments, short payments, overpayments, and duplicate payments.
• Strong proficiency with ERP systems and financial/accounting applications.
• Excellent attention to detail, accuracy, documentation, and follow-up skills.
• Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication and customer service skills, with the ability to work professionally with customers and internal stakeholders.
• Experience in healthcare, hospital, pharmaceutical, distribution, or supply chain environments would be considered an asset.
• The French language would be considered essential for this role.