Senior Application Specialist, Windchill (Dartmouth)
JDI IT
The Senior Windchill Application Specialist is responsible for maintaining optimal performance across Windchill and its integrations, as well as enhancing the overall efficiency of solutions.
Location & Arrangement
This position requires full-time on-site presence.
Security & Clearance
All successful applicants must meet requirements for the Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).
Responsibilities
- Lead technical discussions related to configuration, customization, and administration of Windchill PLM solutions, including MPMLink, PartsLink, and ProjectLink.
- Design, implement, and support Windchill integrations using REST services, ensuring reliable data exchange across enterprise systems.
- Lead workflow development and enhancements, including lifecycle definitions, change management workflows, and business rule enforcement.
- Develop and maintain Java-based customizations and extensions to support business-specific requirements.
- Provide technical leadership during go-live activities and post go‑live support, ensuring system stability and business continuity.
- Lead Windchill upgrades, patching, and environment management (Dev, Test, UAT, Prod), recommending improvements for performance, availability, and scalability.
- Contribute to the architecture and integration design of Windchill within the enterprise landscape.
- Partner with stakeholders to optimize engineering and manufacturing processes, including alternate BOMs and EBOM/MBOM alignment.
- Ensure strong configuration management practices are followed across environments, including version control, promotion processes, auditability, and release governance.
- Govern and review system changes through formal change management processes, ensuring traceability and minimizing operational risk.
- Proactively identify system risks, performance bottlenecks, and data integrity issues, and lead remediation efforts.
- Ensure monitoring, alerting, and operational visibility across Windchill services and infrastructure.
- Improve deployment reliability through structured release management, validation, and regression testing.
- Identify and implement automation opportunities to improve efficiency and system reliability.
- Provide mentorship and knowledge transfer to junior team members.
- Participate in incident response and on‑call support for 24x7 operations.
Qualifications
- Education: University degree, college diploma, or equivalent experience in a related field.
- 5–10 years of experience supporting enterprise applications, with a strong focus on PTC Windchill PLM.
- Strong hands‑on experience with Windchill PDMLink, MPMLink, PartsLink, ProjectLink, and alternate BOMs/EBOM/MBOM transformations.
- Proven experience with Windchill integrations using REST APIs/services, workflow development and customization, and Java‑based customizations within Windchill.
- Strong expertise in configuration management, including environment promotion strategies (Dev/Test/UAT/Prod), version control and release governance, change traceability, and audit compliance.
- Experience with Windchill integrations (ERP and enterprise systems).
- Strong experience with Oracle or SQL databases, including query development and performance troubleshooting.
- Solid understanding of enterprise systems architecture (application servers, networking, security).
- Experience with automation and scripting (PowerShell, shell, or similar tools).
- Strong knowledge of service management practices (incident, problem, change management).
- Data and process‑driven mindset with a focus on system reliability and operational excellence.
- Strong communication skills, able to bridge technical and business stakeholders.
- Customer‑focused with strong attention to detail.
Bonus Skills
- Experience with Windchill performance tuning and system optimization.
- Knowledge of ITIL frameworks and operational best practices.
- Experience with Creo View and Creo View MCAD.
- Familiarity with DevOps practices and modern deployment patterns.
- Experience working in engineering and manufacturing environments with complex BOM structures and configuration control requirements.
Commitment to Accessibility
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment. Please let us know you would like an accommodation.
#J-18808-LjbffrVacancy posted 7 days ago
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