App
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Contact center agent

$19 per hour

Agilus Work Solutions

Ottawa, ON

Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. Agilus by Synergie is recruiting for several Contact center agents in the Legal field. In this full-time role, you will handle calls and emails in English and French, provide accurate solutions, and deliver a high-quality client experience. If you enjoy helping others and thrive in a professional, process-driven environment, this is a great opportunity with potential for longer-term growth.

What's in it for you:

  • $19.00 hourly
  • Work remote from anywhere in Canada
  • Gain valuable experience with potential for long-term opportunities
  • Develop skills through hands-on client support and systems use

A typical day:

  • Apply knowledge and tools to resolve issues on first contact
  • Document interactions clearly while following established procedures
  • Deliver empathetic service while managing multiple systems
  • Handle inbound calls and emails in English and French with professionalism
  • Investigate client inquiries and provide accurate, timely solutions

Successful candidates will have:

  • Demonstrate strong bilingual communication skills in English and French
  • Experience in customer service or call centre environments
  • Exhibit strong data entry and written communication abilities
  • Navigate Microsoft Office and multiple systems comfortably

This posting is for an active opening.

#J-18808-Ljbffr
Apply
Vacancy posted 3 hours ago
Similar jobs that could be interesting for youBased on the Contact center agent in Ottawa, ON vacancy
  • Contact Center Reprsentative

    $45.7k - $61k per year

     ...provide you more specific details for this role. Job Description: Department Overview Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week . Alongside caring colleagues and... 
    Suggested
    Full time
    Work at office
    Work from home

    TD

    Ottawa, ON
    3 days ago
  • Work at Home Contact Center Agent
     ...Join to apply for the Work at Home Contact Center Agent role at MCI . Remote Work-at-Home Full-Time Hourly + Bonus REMOTE REPRESENTATIVE...  ..., technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Casual work
    Work at office
    Local area
    Remote work
    Work from home
    Flexible hours

    MCI

    Ottawa, ON
    3 hours ago
  • Call Center & Contact Center Professionals
     ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role... 
    Suggested
    Full time

    Hire Resolve.com

    Ottawa, ON
    more than 2 months ago
  • Bilingual Contact Center Customer Service Agent
     ...Deliver multilingual customer service with Epiq as a Bilingual Contact Center Agent, using communication and listening skills in an office...  ...languages while maintaining professional etiquette. The work centers on inquiries, issue resolution, accurate information, and customer... 
    Suggested
    Work at office

    Epiq

    Ottawa, ON
    5 hours ago
  • Work From Home Contact Center Sales Agent
     ...Use communication and sales skills as a Contact Center Agent supporting inbound customers from home. Help people solve problems and choose suitable services. MCI is hiring Contact Center Agents for inbound customer service, sales, help desk, and back-office operations. You... 
    Suggested
    Work at office
    Work from home

    The Sydney Call Centre

    Ottawa, ON
    5 hours ago
  • Bilingual Pre-Delinquency Contact Center Agent

    $45k - $100k per year

     ...term, profitable relationships and expands share of wallet. Addresses the more complex escalated customer requests and transactions. Contacts the customer to obtain the necessary information to manage their application (as required) ensuring the customer is aware at all times... 
    Long term contract
    Contract work
    Temporary work
    Part time
    Local area
    Remote work
    Shift work

    BMO

    Ottawa, ON
    5 hours ago
  • Remote Contact Center Sales & Support Agent
     ...business performance. Are you a skilled communicator with a passion for helping people and solving problems? We’re hiring Contact Center Agents to support inbound customer service, sales, help desk, and back-office operations. You’ll represent some of the world’s most... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Worldwide

    The Sydney Call Centre

    Ottawa, ON
    5 hours ago
  • Remote Contact Center Agent - Inbound Support & Upsell
    A leading tech-enabled services company is seeking a Work at Home Contact Center Agent. The role involves assisting customers with inquiries and providing solutions while working from home. The ideal candidate will have strong communication skills, a customer-first mindset,... 
    Hourly pay
    Full time
    Work at office
    Remote work
    Work from home

    MCI

    Ottawa, ON
    3 hours ago
  • Contact Center Reprsentative

    $45.7k - $61k per year

     ...you more specific details for this role. Job Description Department Overview Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week . Alongside caring colleagues and supportive... 
    Work at office
    Work from home

    The Toronto-Dominion Bank (Canada)

    Ottawa, ON
    5 hours ago
  • Remote Inbound Contact Center Agent — Customer Support Pro
     ...MCI is hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support. This remote role is ideal for...  ...internet connection. High school diploma or equivalent is required, and prior call center experience is a plus. #J-18808-Ljbffr
    Remote work
    Work from home

    The Sydney Call Centre

    Ottawa, ON
    5 hours ago
  • Bilingual Contact Center Supervisor
     ...Lead contact center operations remotely from Victoria, British Columbia, using bilingual communication and quality assurance expertise. Guide employees while supporting service levels and customer satisfaction. This Bilingual Supervisor supports the Customer Service Department... 
    Remote work

    Manpower

    Ottawa, ON
    5 hours ago
  • Google Cloud Contact Center Engineer
    Build Google Cloud Contact Center AI solutions through call-flow configuration, CRM integrations, structured testing, and clear technical documentation...  ...routing, callbacks, and transfer logic Integrate CRM systems, Agent Assist, virtual agents, and desktops Prepare call-flow diagrams... 

    Miratech

    Ottawa, ON
    5 hours ago
  • AI Contact Center Solution Consultant
     .... POSITION OVERVIEW The Strategic AI Contact Center Solution Consultant is the primary architect...  ...Solution Consultant (AI BPS/Contact Centers) Hours of Work: EST Business Hours...  ...high-value applications of LLMs and Voice Agents. Map current-state vs. future-state... 
    Remote work

    NTT DATA, Inc.

    Ottawa, ON
    5 hours ago
  • Contact Call Centre Agent

    $43.06k - $53.82k per year

     ...referrals, follow-ups, and outcomes in the designated systems. Support prospective residents and families with a compassionate, client-centered approach while protecting privacy and confidentiality. Complete scheduled follow-ups and callbacks within established service... 
    Remote work
    Work from home
    Flexible hours
    Weekend work

    Sienna Senior Living

    Ottawa, ON
    5 hours ago
  • Bilingual Contact Centre Agent
     ...and AI, you’ll do the most meaningful work of your career and see your impact at scale.Job Description:Job SummaryThe Bilingual Contact Center Agent provides customer service and support in multiple languages, ensuring high-quality customer interactions and satisfaction. This... 
    Long term contract
    Work at office
    Local area

    Epiq

    Ottawa, ON
    5 hours ago
  • Senior Google CCAIP Contact Center Engineer
     ...Google CCAIP Engineer, you will build, configure, and test customer contact center solutions. The work includes IVR menus, queues, routing, CRM...  ...handling, callbacks, and transfers Configure CRM, virtual agent, Agent Assist, and desktop integrations Execute tests, support... 
    Remote work

    Miratech Group

    Ottawa, ON
    5 hours ago
  • Bilingual Contact Centre Agent
     ...is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Contact Centre Agent based in Canada. We are seeking a customer-focused and bilingual professional to deliver high-quality support in a remote contact... 
    Full time
    Work at office
    Remote work
    Work from home

    Jobgether

    Ottawa, ON
    5 hours ago
  • Inbound Contact Centre Agent
     ...the highest level of customer service. We are looking to add dynamic and personable individuals to our growing team of inbound contact centre agents. Look forward to: A fun, fast-paced environment The opportunity to help others by offering excellent member service... 
    Flexible hours

    Costco Wholesale Canada Ltd.

    Ottawa, ON
    5 hours ago
  • Travel Sales Advisor Specialist - Contact Center
     ...advisor experience. EDUCATION & EXPERIENCE REQUIRED ~1 year + of experience in sales, customer service, travel, hospitality, or a contact center environment. ~ Strong communication, customer service, and relationship-building skills. ~ Ability to manage multiple... 
    Long term contract
    Full time
    Internship
    Work at office
    Remote work

    Globus International

    Ottawa, ON
    5 hours ago
  • Call Center Agent
     ...Here\'s what we\'re looking for in our next Call Center Agent: ~3+ years of experience in a Call Center Agent role or similar. ~ Working knowledge of Active Listening, Multi-tasking, Ticketing Systems. ~ Strong communication skills, both written and verbal. ~ Ability... 

    TELUS International Inc.

    Ottawa, ON
    5 hours ago
  • Remote Strategic AI Contact Center Consultant
    A leading tech service company seeks a Strategic AI Contact Center Solution Consultant to lead engagements focused on integrating AI into contact...  ...consulting or presales, deep operational expertise in contact centers, and a strong consultative approach to sales. The position is... 
    Remote work

    NTT DATA, Inc.

    Ottawa, ON
    5 hours ago
  • Travel Service Advisor Specialist - Contact Center
     ...core values. EDUCATION & EXPERIENCE PREFERRED ~1 year + of experience in sales, customer service, travel, hospitality, or a contact center environment. ~ Strong communication, customer service, and relationship-building skills. ~ Ability to manage multiple priorities... 
    Full time
    Internship
    Work at office
    Remote work

    Lontours Canada

    Ottawa, ON
    5 hours ago
  • Remote Bilingual Contact Centre Agent
     ...requires clear English and French communication, active listening, and sound judgment. Support customers from home. This Bilingual Contact Centre Agent assists customers in English and French within a remote contact centre environment. You will respond to inquiries, resolve... 
    Work at office
    Remote work

    Jobgether

    Ottawa, ON
    5 hours ago
  • Work From Home Inbound Contact Centre Agent
     ...business performance. We are hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support. This...  ...or equivalent required. Previous outbound sales or call center experience preferred. Excellent verbal communication and listening... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Remote work
    Work from home
    Worldwide
    Home office

    The Sydney Call Centre

    Ottawa, ON
    5 hours ago
  • Work at Home Contact Centre Sales Agent
     ...delivers Customer Experience, Business Process Outsourcing, and cloud technology solutions across diverse industries. We are hiring Contact Center Agents to support inbound customer service, sales, help desk, and back‑office operations for iconic brands. In this role you will... 
    Full time
    Casual work
    Work at office
    Local area
    Remote work
    Work from home

    MCI

    Ottawa, ON
    5 hours ago
  • Remote Inbound Contact Centre Agent
    A leading BPO company is seeking Work From Home Inbound Contact Centre Agents to provide empathetic customer support. Responsibilities include responding to customer calls, assisting with inquiries, and providing accurate product information. Candidates should have a high school... 
    Remote work
    Work from home
    Flexible hours

    MCI

    Ottawa, ON
    5 hours ago
  • Work at Home Contact Centre Sales Agent
     ...business performance. Are you a skilled communicator with a passion for helping people and solving problems? We’re hiring Contact Center Agents to support inbound customer service, sales, help desk, and back-office operations. You’ll represent some of the world’s most... 
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Work from home
    Worldwide

    The Sydney Call Centre

    Ottawa, ON
    5 hours ago
  • Work From Home Inbound Contact Centre Agent
     ...Work From Home Inbound Contact Centre Agent MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored...  ...or equivalent required. Previous outbound sales or call center experience preferred. Excellent verbal communication and... 
    Full time
    Casual work
    Remote work
    Work from home
    Home office

    MCI

    Ottawa, ON
    5 hours ago
  • Bilingual Cloud Contact Center Engineer (English/French)
     ...ConnexCare (Connex) is seeking a skilled Bilingual Amazon Connect Engineer to design, build, and support cloud-based contact centre solutions using Amazon Connect and AWS. The role requires hands-on experience with Connect environments, integrating AWS services, and resolving... 

    Connex Telecommunications Inc.

    Ottawa, ON
    5 hours ago
  • WAH Call Center Agent (Immediate Need)
     ...Work-at-Home (WAH) Call Center Agent Remote Work-at-Home | Canada MCI is one of the fastest-growing tech‑enabled business services...  ...technology solutions across a wide range of industries. Our contact centers are powered by on‑site and remote agents, leveraging advanced... 
    Full time
    Casual work
    Work at office
    Local area
    Immediate start
    Remote work
    Work from home

    MCI

    Ottawa, ON
    3 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Contact center agent. Be the first to apply!

Related searches