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Bilingual Cloud Contact Center Engineer (English/French)

Connex Telecommunications Inc.

ConnexCare (Connex) is seeking a skilled Bilingual Amazon Connect Engineer to design, build, and support cloud-based contact centre solutions using Amazon Connect and AWS. The role requires hands-on experience with Connect environments, integrating AWS services, and resolving complex technical issues, with strong English and French communication.

You will design and optimize contact flows, queues, IVR, and routing, build Lambda/ Lex integrations, implement automation and monitoring, and provide

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Vacancy posted 7 hours ago
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