Call Center Agent

TELUS International Inc.

Ottawa, ON

Here\'s what we\'re looking for in our next Call Center Agent:

3+ years of experience in a Call Center Agent role or similar.
Working knowledge of Active Listening, Multi-tasking, Ticketing Systems.
Strong communication skills, both written and verbal.
Ability to work independently and manage time effectively.

As Call Center Agent, your day-to-day responsibilities will include:

Maintaining accurate records and documentation as required.
Supporting process improvements where opportunities are identified.
Carrying out day-to-day responsibilities associated with the Call Center Agent role.

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Vacancy posted 5 hours ago

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