Remote Contact Center Agent - Inbound Support & Upsell

MCI

A leading tech-enabled services company is seeking a Work at Home Contact Center Agent. The role involves assisting customers with inquiries and providing solutions while working from home. The ideal candidate will have strong communication skills, a customer-first mindset, and the ability to handle inbound calls efficiently. This full-time position offers a competitive hourly wage plus bonuses, along with benefits such as paid time off and health insurance. #J-18808-Ljbffr

Apply

Vacancy posted 3 hours ago

Similar jobs that could be interesting for youBased on the Remote Contact Center Agent - Inbound Support & Upsell in Ottawa, ON vacancy

Remote Inbound Contact Center Agent — Customer Support Pro
...MCI is hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support. This remote role is ideal for individuals who enjoy helping others and thrive in a home-based environment. Ideal candidates are motivated, with strong verbal...
Remote work
Work from home
The Sydney Call Centre
Ottawa, ON
4 hours ago
Remote Contact Center Sales & Support Agent
...business performance. Are you a skilled communicator with a passion for helping people and solving problems? We’re hiring Contact Center Agents to support inbound customer service, sales, help desk, and back-office operations. You’ll represent some of the world’s most iconic...
Remote work
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Worldwide
The Sydney Call Centre
Ottawa, ON
4 hours ago
Remote Inbound Contact Centre Agent
A leading BPO company is seeking Work From Home Inbound Contact Centre Agents to provide empathetic customer support. Responsibilities include responding to customer calls, assisting with inquiries, and providing accurate product information. Candidates should have a high school...
Remote work
Work from home
Flexible hours
MCI
Ottawa, ON
4 hours ago
Contact center agent
$19 per hour
...Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. Agilus by Synergie is recruiting for several Contact center agents in the Legal field. In this full-time role, you will handle calls and emails in English and...
Remote work
Hourly pay
Long term contract
Full time
Work at office
Agilus Work Solutions
Ottawa, ON
3 hours ago
Contact Center Reprsentative
$45.7k - $61k per year
...Department Overview Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from... ...EST – 12am EST, 7-days a week . Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business,...
Suggested
Full time
Work at office
Work from home
TD
Ottawa, ON
3 days ago
Work at Home Contact Center Agent
...Join to apply for the Work at Home Contact Center Agent role at MCI . Remote Work-at-Home Full-Time Hourly + Bonus REMOTE REPRESENTATIVE Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company...
Remote work
Hourly pay
Full time
Contract work
Casual work
Work at office
Local area
Work from home
Flexible hours
MCI
Ottawa, ON
3 hours ago
Inbound Contact Centre Agent
...with the highest level of customer service. We are looking to add dynamic and personable individuals to our growing team of inbound contact centre agents. Look forward to: A fun, fast-paced environment The opportunity to help others by offering excellent member...
Flexible hours
Costco Wholesale Canada Ltd.
Ottawa, ON
4 hours ago
Work From Home Inbound Contact Centre Agent
...organizations improve customer experience and business performance. We are hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support. This role is perfect for individuals who enjoy helping others and thrive in a remote work...
Remote work
Full time
Contract work
Temporary work
Casual work
Work at office
Local area
Work from home
Worldwide
Home office
The Sydney Call Centre
Ottawa, ON
4 hours ago
Work From Home Inbound Contact Centre Agent
...Work From Home Inbound Contact Centre Agent MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored... ...established ourselves as a trusted partner in the industry. Remote Work-at-Home | Canada Position Overview MCI is a...
Remote work
Full time
Casual work
Work from home
Home office
MCI
Ottawa, ON
4 hours ago
Work From Home Contact Center Sales Agent
...Use communication and sales skills as a Contact Center Agent supporting inbound customers from home. Help people solve problems and choose suitable services. MCI is hiring Contact Center Agents for inbound customer service, sales, help desk, and back-office operations. You...
Work at office
Work from home
The Sydney Call Centre
Ottawa, ON
4 hours ago
Remote Inbound Call Center Rep - Customer Support
A leading Business Process Outsourcing company is seeking a Remote Inbound Call Center Representative. You will be responsible for answering customer inquiries, providing information about products, and documenting interactions. Previous customer service experience is preferred...
Remote work
MCI
Ottawa, ON
4 hours ago
Call Center & Contact Center Professionals
...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid... ...conversion, complaints, attrition) with actionable improvement plans Support contact centre technology adoption (CRM, CCaaS/telephony...
Full time
Hire Resolve.com
Ottawa, ON
more than 2 months ago
Bilingual Pre-Delinquency Contact Center Agent
$45k - $100k per year
...Deadline: 10/29/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job Family... ...in accordance with approved procedures. Support areas may include, but are not limited to... ...escalated customer requests and transactions. Contacts the customer to obtain the necessary information...
Remote work
Long term contract
Contract work
Temporary work
Part time
Local area
Shift work
BMO
Ottawa, ON
4 hours ago
Remote Inbound Call Center Representative
...Overview Join to apply for the Remote Inbound Call Center Representative role at MCI . Position Overview: MCI is a leading Business Process... ...Representative , where you\'ll be the first point of contact for customers seeking assistance. Answer incoming calls promptly...
Remote work
Hourly pay
Full time
Casual work
Work at office
Local area
Work from home
MCI
Ottawa, ON
4 hours ago
Bilingual Contact Center Customer Service Agent
...Deliver multilingual customer service with Epiq as a Bilingual Contact Center Agent, using communication and listening skills in an office environment. This agent provides customer support in multiple languages while maintaining professional etiquette. The work centers on...
Work at office
Epiq
Ottawa, ON
4 hours ago
Remote Inbound Sales Agent Ontario
...Remote inbound sales in Ontario suits friendly communicators with strong telephone skills and... ...Brands, is hiring full-time Inbound Sales Agents across Canada. You will answer Australian... ...fully paid remote training before team support begins. Key Responsibilities: Answer...
Remote work
Full time
Night shift
Afternoon shift
1-800-GOT-JUNK?
Ottawa, ON
3 hours ago
Remote Bilingual Contact Centre Agent
...Remote bilingual customer service work in Canada requires clear English and French communication, active listening, and sound judgment. Support customers from home. This Bilingual Contact Centre Agent assists customers in English and French within a remote contact centre...
Remote work
Work at office
Jobgether
Ottawa, ON
4 hours ago
Contact Center Reprsentative
$45.7k - $61k per year
...Department Overview Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from... ...EST – 12am EST, 7-days a week . Alongside caring colleagues and supportive leaders, you’ll make a meaningful difference to our business,...
Work at office
Work from home
The Toronto-Dominion Bank (Canada)
Ottawa, ON
4 hours ago
Contact Call Centre Agent
$43.06k - $53.82k per year
...of programs and benefits that support team members’ financial, personal... ...and professionally to inbound calls, enquiries, emails, and... ...with a compassionate, client-centered approach while protecting privacy... ...environment). Available to work remotely with a secure private work...
Remote work
Work from home
Flexible hours
Weekend work
Sienna Senior Living
Ottawa, ON
4 hours ago
Remote Strategic AI Contact Center Consultant
...leading tech service company seeks a Strategic AI Contact Center Solution Consultant to lead engagements... ...presales, deep operational expertise in contact centers, and a strong consultative approach to sales. The position is remote within Canada and requires the ability to...
Remote work
NTT DATA, Inc.
Ottawa, ON
4 hours ago
Bilingual Contact Center Supervisor
...Lead contact center operations remotely from Victoria, British Columbia, using bilingual communication and quality assurance expertise. Guide employees while supporting service levels and customer satisfaction. This Bilingual Supervisor supports the Customer Service Department...
Remote work
Manpower
Ottawa, ON
4 hours ago
AI Contact Center Solution Consultant
...countries. POSITION OVERVIEW The Strategic AI Contact Center Solution Consultant is the primary... ...: EST Business Hours Location: Remote, Canada KEY RESPONSIBILITIES 1. Client... ...high-value applications of LLMs and Voice Agents. Map current-state vs. future-state...
Remote work
NTT DATA, Inc.
Ottawa, ON
4 hours ago
Work at Home Contact Centre Sales Agent
...Position Overview Remote Work-at-Home. MCI is a leading technology-enabled business services company that delivers Customer Experience... ...solutions across diverse industries. We are hiring Contact Center Agents to support inbound customer service, sales, help desk, and back...
Remote work
Full time
Casual work
Work at office
Local area
Work from home
MCI
Ottawa, ON
4 hours ago
Google Cloud Contact Center Engineer
Build Google Cloud Contact Center AI solutions through call-flow configuration, CRM integrations, structured testing, and clear technical documentation... ...routing, callbacks, and transfer logic Integrate CRM systems, Agent Assist, virtual agents, and desktops Prepare call-flow diagrams...
Miratech
Ottawa, ON
4 hours ago
Afternoon/Evening Inbound Sales Agent - Remote ON - November 20th
$19.7 per hour
...voice of our company, you are our customer's first point of contact and the person who will help them take their first step in... ...is hiring happy, hard-working individuals to join our 250+ Remote Inbound Sales Agents across Canada. Hiring Immediately for November 20th....
Remote work
Hourly pay
Full time
Immediate start
Work from home
Trial period
Monday to friday
Shift work
Night shift
Day shift
Afternoon shift
1-800-GOT-JUNK?
Ottawa, ON
3 hours ago
Inbound Member Support Specialist
...Costco Wholesale in Ottawa, Ontario is seeking friendly and customer-service oriented inbound contact centre agents to join our growing team. You will assist Costco.ca customers by phone and email, researching inquiries and guiding online ordering while maintaining courteous...
Costco Wholesale Canada Ltd.
Ottawa, ON
4 hours ago
Travel Service Advisor Specialist - Contact Center
...Full Time Clerical /Admin Supp Remote, Toronto, ON, CA 1 Attachments 3 days ago Requisition... ...serves as the primary post-booking support resource for travel advisors and agency... ...customer service, travel, hospitality, or a contact center environment. ~ Strong communication,...
Remote work
Full time
Internship
Work at office
Lontours Canada
Ottawa, ON
4 hours ago
Senior Google CCAIP Contact Center Engineer
...solutions using DTMF IVR, call flows, and routing logic in a remote work environment. Miratech supports enterprise digital transformation globally. As a... ..., you will build, configure, and test customer contact center solutions. The work includes IVR menus, queues, routing...
Remote work
Miratech Group
Ottawa, ON
4 hours ago
Full-Time Call Center Agent Remote
Make a meaningful impact from home as a Call Center Agent with a focus on donor support for non-profits. Use your communication skills to enhance donor experiences while working flexible hours. This full-time remote role at Bluewater empowers you to connect with donors, process...
Remote work
Full time
Flexible hours
HVW Recruiting
Ottawa, ON
3 hours ago
Remote Contact Center Team Lead | Coach & Improve Performance
...ManpowerGroup, Inc. is seeking a Team Leader to manage remote contact center teams in British Columbia. You will mentor staff, drive performance... ...service quality. The role emphasizes coaching, recruitment support, and handling escalated customer calls in a fast-paced environment...
Remote work
ManpowerGroup, Inc.
Ottawa, ON
4 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Contact Center Agent - Inbound Support & Upsell. Be the first to apply!