Remote Contact Center Team Lead | Coach & Improve Performance
ManpowerGroup, Inc.
ManpowerGroup, Inc. is seeking a Team Leader to manage remote contact center teams in British Columbia. You will mentor staff, drive performance, and foster a positive work culture while ensuring service quality.
The role emphasizes coaching, recruitment support, and handling escalated customer calls in a fast-paced environment, with a focus on process improvements and leadership development.
#J-18808-Ljbffr$45.7k - $61k per year
...heart of everything we do at our contact centres, and we’re proud of... ...member of our Contact Centre Team, you will: Make people’s day:... ...your goals: consistently reach performance objectives, including customer... ...in ongoing training and coaching support to help you continue to...PerformanceFull timeWork at officeWork from home- ...is assisting call centre and contact centre organisations in hiring... ...operations, service delivery, sales performance, and contact centre leadership... ...operations management, team leadership, quality assurance,... ...Key Responsibilities Lead and optimise day-to-day contact...PerformanceFull time
$32.5 - $63 per hour
...Join the Personal Training team and help build a culture that delivers on the promise... ...all starts with you! In our clubs, our Performance Coaches play a very important role. They work... ...Manager and is responsible for continuously improving the Performance Coach service offering....PerformanceHourly pay- ...looking for an ambitious and proven leader to join our Remote Operations Centre (ROC) as the Team Lead in Calgary, AB, Canada. This outstanding opportunity... .... Contribute to the development and continuous improvement of control room procedures, tools, and operational best...Remote workPerformanceFull timeWork at officeLocal areaMonday to fridayFlexible hoursAfternoon shift
- ...of quality have made LensCrafters an industry leader for over 30 years. JOB DESCRIPTION GENERAL FUNCTION The Team Lead creates exceptional value in the lives of customers... ...sure to provide your name, job id number, and contact information so that we may follow up in a...SuggestedMinimum wageLocal area
- ...Family of Brands in North America seeks a Supervisor in the Customer Experience Center to lead a sales team, drive customer experience, and ensure operational excellence. The role emphasizes coaching, performance management, and cross-functional collaboration to meet service...Remote workPerformanceWork at office
- ...LOOKING FOR? We are currently hiring for a Team Lead. The Team Lead links the leadership team... ...results in increased productivity and improved operations of the store; Assist store... ...associate onboarding and trainings; Coaches associates on customer service...PerformancePermanent employmentFull timeShift work
$45.7k - $61k per year
...heart of everything we do at our contact centres, and we’re proud of... ...your goals: consistently reach performance objectives, including customer... ...in ongoing training and coaching support to help you continue to... ...at a TD location for in-person team events and experiences. The hiring...PerformanceWork at officeWork from home- ...industries and countries worldwide. Our team use people, technology and innovation to help organizations improve customer experience and business performance. Are you a skilled communicator... ...and solving problems? We’re hiring Contact Center Agents to support inbound customer...Remote workPerformanceFull timeContract workTemporary workCasual workWork at officeLocal areaWorldwide
$19 per hour
...Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. Agilus by Synergie is recruiting for several Contact center agents in the Legal field. In this full-time role, you will handle calls and emails in English and...Remote workHourly payLong term contractFull timeWork at office- ...Lead contact center operations remotely from Victoria, British Columbia, using bilingual communication and quality assurance expertise. Guide employees while supporting service levels and customer satisfaction. This Bilingual Supervisor supports the Customer Service Department...Remote workPerformance
- A leading tech service company seeks a Strategic AI Contact Center Solution Consultant to lead engagements focused on integrating AI into contact center operations.... ...strong consultative approach to sales. The position is remote within Canada and requires the ability to manage...Remote work
- ...Position: SWIFT Escalation Engineering Team Lead Location: Ottawa, Ontario, Canada... ...lead the day to day operations of a new remote team of senior advanced software development... ...The Team Lead will be the primary point of contact for the SWIFT team and will connect Tier...Remote workPerformanceLong term contractFull timeWorldwide
- A leading tech-enabled services company is seeking a Work at Home Contact Center Agent. The role involves assisting customers with inquiries and providing solutions while working from home. The ideal candidate will have strong communication skills, a customer-first mindset,...Remote workHourly payFull timeWork at officeWork from home
- ...no matter who you are. Belonging to a team where you can make a DIFFERENCE - to... ...exposure to our Fortune 500 clients and world-leading global technology partners and work with... .... POSITION OVERVIEW The Strategic AI Contact Center Solution Consultant is the primary...Remote workPerformance
- ...ZayZoon is hiring a Customer Care Team Lead for a fully remote role across Canada and the U.S. You will shape the Customer Care organization, lead... ...to the future of our support strategy, driving process improvements and efficiency. Apply if you’re ready to build, lead, and...Remote work
- ...Join to apply for the Work at Home Contact Center Agent role at MCI . Remote Work-at-Home Full-Time Hourly + Bonus REMOTE REPRESENTATIVE Work... ...Escalate unresolved or complex issues to the appropriate team or manager. Ensure first-call resolution through...Remote workPerformanceHourly payFull timeContract workCasual workWork at officeLocal areaWork from homeFlexible hours
- ...272704 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Assistant Manager, Performance Improvement is responsible for supporting... ...serves as a Subject Matter Expert (SME), leading call calibration activities, addressing...PerformanceWork at office
$120k - $150k per year
...Engineering Services group is seeking a Team Lead - Fire Protection to join our growing Fire... ...continuous HR processes (recruitment, performance evaluations, resource development plans,... ...design requirements. Drive continuous improvement in processes, tools, and project...PerformanceLong term contractFull timeFor contractorsLocal areaFlexible hours$45k - $100k per year
...29/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO Job... ...include, but are not limited to, coaching and training, quality audits,... ...requests and transactions. Contacts the customer to obtain the... ...procedures for the resolution of non-performing and high risk accounts....Remote workPerformanceLong term contractContract workTemporary workPart timeLocal areaShift work- ...Full Time Clerical /Admin Supp Remote, Toronto, ON, CA Remote position : Must be located... ...equal measures vision and hard work; team collaboration and commitment; adaptability... ...customer service, travel, hospitality, or a contact center environment. ~ Strong communication,...Remote workPerformanceLong term contractFull timeInternshipWork at office
$128.5k - $171.85k per year
Remote## Principal Sales Performance CoachCanadaApply NowUse AI to find out how well you match with this jobJob... ..., benefits you can count on, and a team that succeeds together. Because at... ...a culture of continuous performance improvement.**About the Role**As a **Principal Sales...Remote workPerformanceWork at officeLocal areaWorldwide- ...support the Store Management team in driving the store & your team... ...focused store experience by coaching Customer Consultants to drive... ...Shop brand o Meet sales & performance targets o Identify & attract... ...process, please advise the recruiter when contacted for an interview....PerformancePart timeLocal areaFlexible hours
- ...MCI is hiring Work From Home Inbound Contact Centre Agents to provide responsive and empathetic customer support. This remote role is ideal for individuals who enjoy helping others... ...or equivalent is required, and prior call center experience is a plus. #J-18808-LjbffrRemote workWork from home
- ...applicants Are you a Leadership Development Coach or an ambitious professional looking to... ...development sector, offering a performance-based, remote opportunity for driven individuals.... ...while being supported by a dynamic global team of like-minded professionals. ~100% flexible...Remote workPerformanceContract workFlexible hours
- ...As a Team Lead, you will collaborate with the management team to keep operations running smoothly... ...Key Responsibilities Support store performance by contributing to the achievement of... ...that enhances the customer experience. Coach and develop the team through ongoing training...PerformanceMinimum wageFull timeWork at officeFlexible hoursWeekend workAfternoon shift
- ...Full Time Clerical /Admin Supp Remote, Toronto, ON, CA 1 Attachments 3 days ago Requisition... ...equal measures vision and hard work; team collaboration and commitment; adaptability... ...customer service, travel, hospitality, or a contact center environment. ~ Strong communication,...Remote workPerformanceFull timeInternshipWork at office
usd50 per hour
...through results-oriented online coaching, often succeeding where... ...Contribute insights to continuously improve coaching frameworks and client... ...Work from Anywhere - Fully remote position, work from wherever you... ...your life while still meeting team needs Ongoing Growth - Access...Remote workHourly payContract workCasual workSecond jobFlexible hours$104.7k - $154.7k per year
...rôle de chef d’équipe de données (Data Team Lead, DTL), de chef de programme, de responsable... ...clientèle : Faire office de point de contact principal pour le client en ce qui concerne... .../programmes/comptes clients. Gérer les performances des services et faire preuve de...PerformanceFull timeContract workPart timeWork at officeLocal areaImmediate startWorldwideDay shift- Placements24 is seeking a highly experienced Remote Elite Athlete Coach specializing in cycling. This fully remote role requires profound knowledge... ...personalized programs for elite cyclists aiming for peak performance. You will collaborate with support staff across time zones,...Remote workPerformance
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