Remote Outbound Sales Agent

Overview

Remote Outbound Sales Agent role at MCI . MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet client needs, with a focus on excellence and innovation. This is a remote, work-at-home position based in Canada.

Job type: Full-Time. Pay type: Hourly.

Responsibilities

• Make outbound calls to potential and existing customers.
• Present and promote products or services effectively.
• Identify customer needs and offer tailored solutions.
• Close sales and achieve performance targets.
• Maintain detailed records of calls and customer interactions.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent required.
• Previous outbound sales or call center experience preferred.
• Excellent communication and negotiation skills.
• Self-motivated and results-oriented.
• Ability to work independently in a remote setting.
• Reliable internet connection and a quiet workspace.

Conditions of Employment

• Must be authorized to work in the country where the job is based.
• Subject to program and location of the position: may require LEVEL II background and/or security investigation with fingerprint; offers contingent on results.
• Must be willing to submit to drug screening (does not apply in Canada).

Compensation & Benefits

Starting compensation is based on experience. A variety of benefits and incentives are offered to support and reward team members. Benefits may vary by geography.

• Paid Time Off: PTO and paid holidays
• Health benefits for full-time employees (e.g., supplemental health coverage)
• Life insurance options
• Supplemental insurance: accident and critical illness
• Career growth with internal promotions
• Paid training
• Casual dress code and engaging work environment

About MCI

MCI helps customers address CX and DX challenges with industry-leading solutions. It provides BPO, staff augmentation, contact center services, IT services, and related offerings. MCI employs 10,000+ across multiple locations and brands.

Disclaimers

The job description provides a general overview and is not all-inclusive. The employer may revise the description at any time. This is not a contract of employment and either party may terminate at any time for any reason.