Confidential Sr. Collections Specialist POST NUMBER: 478916

About the Opportunity

• Develop, maintain, and document detailed collections processes, procedures, and best practices.
• Support and coordinate daily collections activities to ensure timely follow-up and resolution of outstanding accounts.
• Manage the full-cycle collections process, from initial client outreach through to resolution and payment collection.
• Communicate professionally with clients regarding overdue accounts, including preparing collection notices, reminder statements, and follow-up correspondence.
• Partner with internal stakeholders to investigate, analyze, and resolve collection-related issues in a timely manner.
• Achieve established aged accounts receivable targets, with a focus on reducing balances outstanding over 90 days to support forecasting and cash flow objectives.
• Provide ongoing support and guidance to partners regarding outstanding receivables, promoting effective communication and issue resolution.
• Liaise with partners and finance team members to resolve billing discrepancies and collection concerns efficiently.
• Perform account reconciliations to ensure the accuracy and integrity of financial records.
• Prepare reports, analysis, and status updates related to collections activities while maintaining detailed records within the collections system.
• Provide regular reporting and updates to partners and finance leadership regarding collection performance and outstanding issues.
• Collaborate closely with the Accounts Receivable and Billing teams to resolve discrepancies and ensure payments are properly applied and reconciled..

About You

• 5 years of full cycle collections experience from professional industries (law firm, banks, large consultant firms, etc).
• Excellent communication skills, professional manner
• Aderant is an asset, need to be tech savvy

Salary Range
$66,500 - $86,800/year

How to Apply
Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats. When referencing this job, quote #478916
This position for employment is for a current vacancy with Vaco/Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.