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Strategic Manager Of Special Accounts Vancouver

Vancouver City Savings Credit Union

Lead impactful financial recovery initiatives at Vancity as the Manager of Special Accounts & Member Recovery. Drive innovation in member support while balancing effective risk management strategies. In this full time role at Vancity's Vancouver BC office, you will guide a team focused on modern credit recovery. Your leadership will empower compassionate, data-driven practices that promote financial resilience for our members.

Key skills include credit risk management, team leadership, and creative thinking.

Key Responsibilities

  • Inspire and lead a high-performing, inclusive team
  • Create early intervention strategies beyond traditional collections
  • Champion member-centric solutions for financial rehabilitation
  • Analyze credit and economic trends to inform strategy
  • Collaborate with teams for integrated member solutions

Shape the future of responsible recovery practices while supporting Vancity's mission.

Requirements

  • 7+ years of experience in credit risk or recovery
  • 3+ years in people leadership roles
  • Solid background in governance and compliance
  • Analytical skills for data-driven decision-making
  • Commitment to equity and inclusion
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Vacancy posted 5 hours ago
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