Strategic Manager Of Special Accounts Vancouver
Vancouver City Savings Credit Union
Lead impactful financial recovery initiatives at Vancity as the Manager of Special Accounts & Member Recovery. Drive innovation in member support while balancing effective risk management strategies. In this full time role at Vancity's Vancouver BC office, you will guide a team focused on modern credit recovery. Your leadership will empower compassionate, data-driven practices that promote financial resilience for our members.
Key skills include credit risk management, team leadership, and creative thinking.
Key Responsibilities
- Inspire and lead a high-performing, inclusive team
- Create early intervention strategies beyond traditional collections
- Champion member-centric solutions for financial rehabilitation
- Analyze credit and economic trends to inform strategy
- Collaborate with teams for integrated member solutions
Shape the future of responsible recovery practices while supporting Vancity's mission.
Requirements
- 7+ years of experience in credit risk or recovery
- 3+ years in people leadership roles
- Solid background in governance and compliance
- Analytical skills for data-driven decision-making
- Commitment to equity and inclusion
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