Help Desk Desktop Support (Service /M365)
Ampstek
Role : L1 Service Desk Support
Location: Regina, Canada (Onsite)
Experience :4+ Years
Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)Hands-on experience supporting M365 and troubleshooting end-user issuesEntra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support
• Handle Outlook issues, MFA/password issues, mailbox and access issues
• Support mobile device migration and user onboarding activities
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues
• Coordinate with offshore teams for issue resolution and escalation
Regards
Reina
***email_hidden***
Vacancy posted 1 day ago
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